I had flight in December and had to change because of covid scare at work and quarantine waiting for test results. So canceled flight and tried to change to Jan 2021. Original flight that was paid for two people was $1200 plus for one way coach and return extra comfort because on Dec 15 2020 Hawaiian pulled restricted seats to open all seats. When booked figure since flight is empty and non sold seats can go from HNL to LAS on coach. When tried to rebook, first was told even though credit difference of $238 was not going to be paid back to me. Even though had to pay $20 extra when it was a price difference in a flight, they said it would be forrfitted because that is policy. I asked then I want extra comfort both ways and was told I had to pay an extra $89 per person because it is extra comfort and even though Hawaiian owed me $238. So instead of getting credit back, they want more money for extra comfort, even though it is still cheaper than the credit. TO make it worse, they said cI had a reservation, yet no seat reserved....How is that possible, and I checked my credit card and was charged for one person $89 yesterday, but still no seat reserved and why would I change only one seat and not two of us???? I was told, that is policy and either pay or go coach. Hawaiian is usually good, but this was last straw of nickle and dime loyal customers by hiding the fact they might not charge a change fee, but will keep anything that is a credit, but have to pay any difference for a extra comfort or first class. SHame on Hawaiian. Also was put on hold on chat and finally no one came back to answer questions.