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“5 stars service”
Review of Garuda Indonesia


Reviewed 4 weeks ago via mobile

I used to fly with Garuda, for both business and leisure. Latest was using Garuda to Bali with my family and 2 toddlers.
I booked flight with A330-300 airbus type, really convenient seats, nice food (standard), and importantly good services from stewardess. The flight are always ontime.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
Thank Adrianus H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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167 - 171 of 5,270 reviews

Reviewed 4 weeks ago

The flight was ok on time but seat allocation is not great, trying to do internet seat allocation was unreasonable asking over $70 to get a reasonable seat. The whole experience was tiring and very forgetable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Kevin O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

Very nice and Recomended in Indonesia , on scedule, and all the service are very Best, safe and comfortable

Thank Java Bromo Ijen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

It was a years ago, I go from Medan to Jakarta and it was perfect. It was comfortable and no delays. I spent my time watching movies and listening to the music. The service is excellent and straight from the heart. I am looking forward for my next trip and I really recommend this airlines for all the people who wants travelling from and to Indonesia. Good luck and stay on top Garuda Indonesia.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Ester J P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Greeted at airport and seated whilst checking passports,then directions to departures. Business lounge being renervated so directed to first class lounge. Flight called and straight to aircraft. Seat 9a comfortable to the max, with all positions tried. Meal good choices and served on a plate. Wine prior to meal and during meal. Cabin staff attentive and friendly, and informative Will recommend Garuda to all.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank cosbycount1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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