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“Outstanding service, great entertainment, fantastic flights”
Review of Emirates


Reviewed 4 April 2018

It was the first time I flew with Emirates and, for sure, it will be my first option every time I'll have a chance to choose. The service and the entertainment were so outstanding and caring that the time flew by. Even small details like the small water cups you can serve yourself anytime are great.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Christian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,847 - 3,851 of 36,595 reviews

Reviewed 4 April 2018

We flew to Dubai and then on to Thailand. We also did a return trip. Outwards was poor both with the service and the food. staff from London to Dubai appeared to want service over as quickly as possible. Water was not offered until the meal and there were no towel offered before we landed. The cabin was also very cool and the fleeces offered were so thin they didn't keep me warm. The return trip was much better with attentive staff and delicious food. One redeeming feature on both flights was the afternoon tea. Excellent quality and absolutely delicious. The return flights also had plentiful supply of water and the cabin was warm.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

As per the title this was truly amazing. It was our first time flying business class and now I never want to fly any other way. From the chauffeur car collecting us to the fabulous Emirates lounges it was an experience never to be forgotten. I'm more than happy to answer any questions.

Thank yladtap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

The staff were very well mannered and polite. Foods are very good quality .the most comfortable I've ever had whilst travelling

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank _jollie_clearies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 April 2018

We had over 15 trips with the airline and it’s safe to say this one going to be the last one for a long time poor service even at the Manchester end in the air they ran out of food options and low stocks on wines two things the company need to get a grip on is the size of baggage some bring on the plane the second one in customers walking around the aircraft after the captain said return to seats and put you belts on !

Thank johnwhite18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.