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“Great Value,average service”
Review of China Southern Airlines


Reviewed 17 November 2018

A return flight to Malaysia,Langkawi.We stopped on a connecting flight in China both ways.
£330 return,an amazing price! I have done the same flight with Malaysian Airlines a few times,it cost about £200 more!
the airline service about average,not great,but for the money i would struggle to do better.
Will be happy to fly with them again.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank Tim R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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225 - 229 of 3,822 reviews

Reviewed 17 November 2018

We flew economy from New Delhi to Hanoi via Guangzhou and then from Ho Chi Minh to New Delhi via Guangzhou. I had apprehensions about the airline basis the reviews that i had read but i was pleasantly surprised with overall experience. The seats were comfortable with enough leg room ( I am 5'11) and had personal screens on each seat with brilliants collection of movies (English, Asian etc) on the New Delhi and Guangzhou and return sector. We had booked special meals and were offered the same. The trip from Guagzhou to Hanoi was uneventful. However, the only sore point was that our return flight from Ho Chi Minh got cancelled due to change in winter schedule and we did not receive any prior information. On reaching airport, the staff helped us book on next day flights and booked us in a 5-star hotel and took care of all logistics. The trip from Ho Chi Min to Guangzhou was normal. Due to counter check-in, we got last row seats on Guangzhou - Delhi sector but surprisingly they turned out to be good. They had ample recline, personal screens like all seats and were served first for food and drinks. Overall, I would recommend China Southern airlines again but with only one word of caution - please do check the flight schedules regularly so that you are not caught unaware if the flight has been cancelled or not.

Date of travel: November 2018
    • Seat comfort
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    • In-flight entertainment (WiFi, TV, movies)
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2  Thank ankur_dev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 17 November 2018

The Premium Economy seats are very roomy and service is excellent. The in flight meals are very good in quality and quantity.

Date of travel: August 2018
    • Seat comfort
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Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 17 November 2018

From SG to transit at GZ landed at 12.15pm,connect flight at 13.05 RUSH for it.In the end the flight push back 14.15(piss off) when landed in CQ my luggage was not ON the plane that I was in(another piss off).I really lost of word to describe how this flight really make my day...after this I will think carefully taking this China Southern Airlines again.

Date of travel: November 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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Thank ChenH368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 17 November 2018

Very comfortable seats, extremely large lavatory, pretty decent food, charming service. I was on an A380, which is indescribably huge. Seating layout has plenty of space to stash personal items in-flight. After meal service a "snack bar" was set up in the galley area with a constantly replenished supply of fruits, cheeses, baked goods, chocolates and beverages.

Date of travel: October 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank arvillat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.