We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great small airline”
Review of Cape Air


Reviewed 14 December 2018

I love flying cape air and have flown it many times from St Thomas to Puerto Rico, also from New Bedford ,MA to Nantucket and Miami to Key West. Their planes are small, may 8-10 seats, no services like food but they flying only short hop flights lasting 1/2 hour or so...have always been on time when I flew with them...even leaving early if all passengers are checked in.

Date of travel: November 2018
    • Seat comfort
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and boarding
Thank Mayalavender
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Write a reviewReviews (313)
Traveler rating
Traveler type
Time of year
Language

105 - 109 of 313 reviews

Reviewed 14 December 2018 via mobile

Unfortunately, Cape Air is the only choice for Decatur. It takes about the same amount of time to drive to ORD as it does to fly Cape Air when you include airport arrival time and their frequent flight delays (due to fog, rain, snow, a slight breeze or any of the million things they delay flights for). Most of the time the TSA machine is ‘waiting for parts’ so TSA has to comb through your things with everyone watching. Cape Airs Cessnas are from the 1980s and literally have pieces duct taped together. I’m not joking, I was on one of their flights and the pilots arm rest was duct taped. The counter reps at the Decatur airport are completely unhelpful and they are capricious about their luggage policies. Sometimes a large bag is ok, sometimes the exact same bag is not. There is no climate control on the planes so you can be boiling or freezing. Do yourself a favor and just rent a car and drive to either Chicago or St. Lois. It’s faster, more comfortable and generally less over all sucky than Crap Air.

Date of travel: December 2018
1  Thank Jae_7
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 9 December 2018

I always have a great flight with Cape Air. Staff is pleasant. I prefer to fly on small props vs Large jets. Incoming to SJU this time, there were many thunderstorms which he fly around. It was a great flight. This time I was not privileged to sit Co-pilot, but that is always great to do (NO, they do not allow you to fly the plane....keep your hands to yourself)...so if you dont like small planes..... stick with the jets! Happy Travels!

Date of travel: December 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Billy M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 4 December 2018 via mobile

I could have taken a bus and went somewhere..to spend a whole day just to go to Boston... next time I will walk or go to a real airline.. you guys suck .. and to make someone wait 5 hours to tell them the flight is canceled because of fog...

Date of travel: December 2018
Thank Matt H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 29 November 2018

The Saranac Airport is really cute. The Cape Air staff were great. I felt safe and cared for. The plane is supposed to be small.

Date of travel: February 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Corinne C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
© 2021 TripAdvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Philippines. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.