From the first touch point, you'll feel the culture of Japan. At the boarding area, the attendants all bowed to greet those in line. I had an over baggage and had to pay extra but I didn't mind because the person talking to me was very polite. When we boarded, it was so organized and the aisle was very spacious. You don't have to squeeze your way in or worry about hitting another passenger. Even the the overhead compartment is spacious. My seat is so comfortable, I managed to sleep without getting a stiff neck travelling from JFK to Manila. The in flight food is very delicious. It was served in bento, and the quantity portioned but just right. The flight attendants were all accommodating and polite. Service on board were top rank and fast. The connecting flight was a bit crammed, but over all, I really only have good words for this Airline.