My flight to NC was canceled late on 4/9/2021. I called the Budget rental car counter in Asheville, and told them I’d need to pick it up the next day. They said no problem.
Next day, I had to fly into Knoxville, because there weren’t any flights into Asheville with available seats. So my daughter picked me up and we drive two hours to Asheville to pick up the car. I got there and Budget DOUBLED MY RATE!!! 6 days cost went from $406 to $963.
So I can’t ever recommend Budget/AVIS to anyone.
The person behind the counter was supposedly powerless. I called Budget customer service, and they blamed their system and said they could NOT help. I obviously chose not to rent with their changed terms.
This is the very definition of treating a paying customer terribly. I had set up the rental through the American Airlines website. I’ll be leaving a review there, as well.