I usually spring for the Premium seats, they are wider seats, and usually more leg room. Friendly staff, and I’ve gotten some very good prices.
One time we flew into another airport to switch planes, but we sat on the tarmac for over an hour because they didn’t have a gate open for our flight... Really? You didn’t know we were flying in here? That delay made us miss our connecting flight, I was pissed, but my wife hates waiting, so she was highly perturbed.
Alaska Airlines made it right, though. Free room at the Peppertree Hotel, and $25 in vouchers for the next morning for breakfast in the airport.