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“Flight attandent Jac - such a star”
Review of Aer Lingus


Reviewed 4 weeks ago

My wife and I flew on flight number EI031 on 15th May leaving Birmingham at 11:05 sitting in seats 25e and 25d - our attendant was called Jac (a female) - she gave us the best experience possible. She was so friendly, helpful and courteous that I felt it was necessary to write a review for her as she deserves it. Very impressed :)

Date of travel: May 2024
    • Seat comfort
    • Customer service
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    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Asif E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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59 - 63 of 13,547 reviews

Reviewed 4 weeks ago

We've used this flight between Manchester and JFK three times now and been pleased with the ground and in-flight service each time. Each flight has been on time and the staff are very good and almost exclusively from Northern England. This time it was the first with Aer Lingus's dedicated business lounge in operation at JFK. In Manchester they use one of the lounges other passengers can pay to enter.
Terminal 7 at JFK is quieter then some of the others which makes for a smoother time at immigration and security.
Quality of the food onboard is good, including the bacon sandwich option for breakfast on the Manchester bound leg.

Date of travel: May 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank KevinTunn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

We booked our flight and upgraded our seats because we appreciate pre-boarding and extra leg room. On both occasions, two days before the flight was due, we were informed that they were contracting a different and unknown airline for operational reasons. If this happened once, then it is understandable, but it happened on the return flight also. We lost our seats and pre boarding, the quality was so very different. It is like buying a nice cotton white shirt online and receiving a cheap, nylon blue shirt. Well it’s still a shirt? Aer Lingus has let us down over and over, but this is the last straw. They are now owned and operated by BA and it’s obvious they don’t care.

Date of travel: March 2024
Thank Selaginella
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

I always favour Aer Lingus when travelling to the US. Business class is beautifully laid out and calm. Airline staff are wonderful and very helpful.

Plenty of space and storage on the flight. Would highly recommend flying with Aer Lingus and if funds allow book a business class seat

Date of travel: November 2023
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    • Check-in and boarding
1  Thank K2969JE
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

My go to Airline when travelling trans Atlantic to Toronto. Generally on time at destination even when late departing. Crew are always pleasant and upbeat and take great care to make sure everyone is well looked after and enjoys their flight. The food is above average for airline food and nicely presented. Seats even in economy are comfortable and decor is pleasant. Planes are always clean and well looked after.

Date of travel: May 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Travelwithwendy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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