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“Good LCC”
Review of firefly


Reviewed 8 July 2018

Flight left a little early as all pax were already on board. Even though the flight was less than 1 hour long, a snack and water are provided. Friendly staff. Good value for money.

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    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Mitch T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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13 - 17 of 177 reviews

Reviewed 28 June 2018

Overall flight was smooth and flight attendants were friendly. Basic and simple refreshment.

Hope to have more flights from Subang Airport to other states. Its much more convenient.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank KL F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 26 June 2018

Short flight from Penang to Phuket, check in is fast, queue is short, flight is on time for both direction.
In flight they serve drink and a snack. 20Kg luggage allowance allocated. You only need to pay extra if you want to choose a seat. Even though is a small plane, flying experience is good, stable in the air and smooth landing as well.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Rose_Pg14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 June 2018

this is the only direct flight from phuket to penang and saves you hours of travel with different airlines.check in was fine so too boarding.the aircraft interior looked like a poster board with posters all over the baggage holders .looked cheap and nasty.inflight service was swift and all over.the aircraft landed well before time and baggage arrived very quickly.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank john1604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 June 2018

Small prop plane with configuration of two and two seating . Great staff pre boarding and boarding. Complimentary cold drink and snack offered which was delightful.
Would fly with this company again. No delays.

Thank Sam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.