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“both flights to Penang and return flight were delayed by half an hour”
Review of firefly


Reviewed 28 June 2018

Overall flight was smooth and flight attendants were friendly. Basic and simple refreshment.

Hope to have more flights from Subang Airport to other states. Its much more convenient.

Date of travel: June 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank 992klf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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22 - 26 of 189 reviews

Reviewed 26 June 2018

Short flight from Penang to Phuket, check in is fast, queue is short, flight is on time for both direction.
In flight they serve drink and a snack. 20Kg luggage allowance allocated. You only need to pay extra if you want to choose a seat. Even though is a small plane, flying experience is good, stable in the air and smooth landing as well.

Date of travel: June 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Rose_Pg14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 25 June 2018

this is the only direct flight from phuket to penang and saves you hours of travel with different airlines.check in was fine so too boarding.the aircraft interior looked like a poster board with posters all over the baggage holders .looked cheap and nasty.inflight service was swift and all over.the aircraft landed well before time and baggage arrived very quickly.

Date of travel: June 2018
    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank john1604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 19 June 2018

Small prop plane with configuration of two and two seating . Great staff pre boarding and boarding. Complimentary cold drink and snack offered which was delightful.
Would fly with this company again. No delays.

Date of travel: May 2018
Thank Sam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 14 June 2018

Lovely little planes for a short journey. Just one hour from KL to Penang ..... no frills ...... peanuts and a mango juice once airborne ...... comfy seat and good views - all at a bargain price!

Date of travel: June 2018
Thank Jon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.