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“Pleasant flight attendants”
Review of firefly


Reviewed 4 December 2017

Row 1 has extra legroom. However, you will be the last to disembark (ATR-72 entrance and exit is from the rear)

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank jramnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 - 51 of 174 reviews

Reviewed 4 December 2017

smooth & comfortable travel with firefly.flight attendants were friendly and helpful.looking forward to fly with firefly soon

Thank norhazlizahah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 December 2017

Flights are a quick dash across the Andaman Sea. Less than an hour from push back to touch down. Flights use some little turbo prop ATRs and cruise around 15-18,000 feet for the journey. Route tens to head for the Thai mainland then track along the coast to Penang. You get a few snacks and a choice of water or mango juice along the way. Great little places, efficient service, was about 15 minutes late to board.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank timlongitude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 December 2017

I was pleasantly surprised by the service of this budget airline. Very good. I'd fly with them again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Goldiemaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 3 December 2017

We enjoyed this short flight. Firefly has a fleet of small planes flying mostly domestic routes. While the flight from Penang to Phuket was expensive it was also convenient. On board service was good, with a drink and a curry puff being served.

The only annoying thing was the Firefly jingle being played repeatedly before takeoff and landing.

Thank Raymond W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.