Due to the air traffic in Naia, all flights going in and out of Manila has been delayed. My flight which was scheduled to depart Cebu by 8:50pm was re-scheduled to 12:45am. But the ground crew of AirAsia was kind enough to booked me into an earlier flight, and I was able to depart Cebu at 9:05pm. I have to commend her for going above and beyond her duty to just inform me of the delay and process my boarding pass. But she made an effort to help me search for an earlier flight, without even me asking for it. For me, that is what real service is about! Kudos to Philippines AirAsia for hiring "thinking" ground personnel. Two Thumbs Up!!!