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kennyrussell03 wrote a review Aug 2022
Bowie, Maryland7 contributions7 helpful votes
It started off terrible. We paid for travel insurance so this is an ongoing situation. Air Canada cancelled our flight as were leaving out the door to catch the flight. We went to the airport anyway to try to resolve the issue. We were simultaneously on the phone with Air Canada and Norwegian. Air Canada was terrible, not helpful at all. Neither was the desk agent at BWI. Everyone there were in same situation as us heading to the cruise. It was terrible. The first Norwegian person we talked to (Vincent) was THE WORST. He copped an attitude immediately and was VERY rude. He actually hung up on us!!! We had to file a complaint against him. That was just unacceptable!!! After another 2 hour wait, the next agent tried her best to help, but there was only so much she could do as it was Air Canada who cancelled on us. She did explain to us to try to get to the ship using another airline and get reimbursed using the travel insurance (again, still ongoing as of this writing). We were able to secure a flight to Rome, but it was leaving from NY. We drove to NY to catch the flight and made it to the Norwegian Escape with a couple of hours to spare. It was truly an adventure. Our experience on the ship and at each of the ports was remarkable. Our room had a balcony and was situated near the middle of the ship. As this was my very first cruise, I expected to be seasick. Not at all. I occasionally felt the ship moving, but for the most part, it was smooth sailing. They had various events and activities. The 80's party was the highlight for me because of the music. They had a few other shows and parties. All of the ones we went to were enjoyable. We tried a majority of the different themed restaurants for dinner. All of the food was pretty good, even in the main dining area. We had sunny weather the entire trip. The staff on the ship and in their various restaurants were top notch. The rooms were cleaned everyday. Norwegian truly made this the trip of a lifetime for me (aside from the issues getting to the port). I would definitely recommend going on a cruise on the Norwegian Escape.
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Sail Date: June 2022
Cabin Type: Balcony
Type of Trip:
Destination: Mediterranean
Pools & Sundecks
Onboard Activities
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Norwegian Escape

217 reviews
 All photos (3,935)3,935
Full view
Traveler (1,835)
Common Areas (1,954)
Dining and Bars (1,140)
Itineraries for this ship


Passengers: 4,266   |   Crew: 1,733
Passengers to crew: 2.46:1
Launched: 2015   


  • Deck 5
  • Deck 6
  • Deck 7
  • Deck 8
  • Deck 9
  • Deck 10
Additional decks
Deck 5 layout
  Mid-ship Oceanview Stateroom with Large Picture Window (OB)  
  Oceanview Stateroom with Large Picture Window (OX)  
  Inside Stateroom (IX)  
  Family Oceanview Stateroom with Large Picture Window (O2)  
  Family Inside Stateroom (I1)  
  Family Inside Stateroom (I2)  
  Family Oceanview Stateroom with Large Picture Window (O1)  
Splash Academy
Guppies Nursery
The Private Room At Taste


Cabin size: 103 - 276 sq. ft.
Connected rooms: 213
Accessible rooms: 16
Maximum passengers: 6
Number of cabins: 1168
Traveler rating
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  • 54
  • 31
  • 28
  • 24
Time of year
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sausagedog wrote a review Oct 2022
Northampton60 contributions30 helpful votes
What a lovely holiday. Flew from Gatwick in the early hours to Rome and was on board the ship at 12 noon. Greeted with a nice drink refreshment and singing staff. Went to our cabin on the 10th floor and the luggage arrived within minutes. Cabin was nice and clean, a good size with a balcony and such a comfortable bed. Staff came in 3 times a day to re make the bed and clean around the room. Restaurants were fantastic couldn’t fault the food or drink. We had a package which included discounted trips, 2 specialty meals, wifi and unlimited drinks upto €16 a drink. Specialty meals alone were €160 each time for 2 people so well worth having the package. We went on a few trips arranged by NCL but wished we had spent a little bit more and did few more. Plenty of seats to sunbathe around the ship even on at sea days. Evening entertainment fantastic especially the shows. We missed docking at Mykonos due to the weather being windy but was refunded €50 each to spend on board. Plenty to do and see on the ship and came home for a rest 😂
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Karen J wrote a review Sep 2022
2 contributions1 helpful vote
My husb and I sailed on the NCL Escape (Italy and Greece) on Sept 2-12. This was our first cruise on NCL (5x on other cruise lines) and we LOVED it. We enjoyed the freestyle dining. My husb loved the fact that he didn't have to wear a jacket to dinner, unless he wanted to. Our package included 3 nights at the specialty restaurants. We chose the Braziian steak house, the Japanese and the French restaurants. We were NOT disappointed!!! Plus we loved the other main dining rooms as well. Alvin, the cruise director and his assistants were amaaazing!! We loved the theme dancing party each night, and the pina colada's were delicious in every bar we went to!! Our cabin attendant was Milo and he kept our cabin clean and well supplied, and had our laundry returned on the same day!!! The gentlemen and ladies singing in the buffet each morning was very entertaining. We booked 2 more cruises before we left the ship!! See you again soon Norwegian!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Dawn wrote a review Sep 2022
2 contributions
We booked the NCL Escape to celebrate a couple of Birthdays, as we had been on the NCL Epic on a previous cruise we enjoyed, only to find this did not meet expectations. We had to prove our covid status 4 times before getting on the coach to go to the port and the reps were very disorganised, it took 2 hrs to board the coach (first and last time). The main dining room was so noisy with a disco playing you could not hear any conversation 😒 did not visit again. Pool area was OK when the resident band was not banging out tunes, then you could not hear conversations or relax, the sun beds were uncomfortable. The music by the pool when the DJ was on was fine. The H2O Area for adults had no pool and very little shade. Food quality ok wine quality poor. Staff on the guest services desk not very helpful and could be very condescending. If you purchase an upgrade on dining and drink package, then you are offered a cabin upgrade, you will lose some of your dining plan and you may not be aware until you try to use it which happened with one of our party, who purchased a cabin upgrade then had to ask to move cabins as the cabin was vibrating that much she could not sleep, she was not compensated for the down grade, she was treated poorly by the guest service staff. Overall could have been
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
maleficentisgood wrote a review Sep 2022
Canvey Island, United Kingdom28 contributions29 helpful votes
It started when luggage appeared at cabin smashed.The first night hubby got food poisoning and spent whole of first day being sick and upset stomach didn't leave cabin.This was caused by cheese left under heat lamp.Then got food poisoning twice more from undercooked food and curdled milk that had been left out all night. The food in garden cafe was cold or undercooked. The staff had no idea on food temperature.They ran out of english teabags cereals and pass on what else.The toilet in cabin spent more time not flushing than flushing.The pool turned my hubbys silver wedding ring black. When we complained and asked for us to bring milkshake on board to help his stomach we was told no it against port/boat rules but we saw numerous staff taking food and drinks onboard. When we complained hubby was given a warning and told not to do it anymore or he would be kicked off ship. We wanted to leave 3 days into 10 day cruise but couldnt afford flights home will never go with this company again .There were couple of staff of who were brilliant with us but most were clueless. We barely ate on ship and barely drank a waste of £4000
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Sandrine N wrote a review Aug 2022
1 contribution2 helpful votes
Before arriving at the final destination, Rome, they told us to let our luggage in the corridor in front of our rooms with special labels with our name on them and that the day after in the morning they will give us back but when we went out of the boat in the special area dedicated to our cruise, one of our 5 luggages was missing. They said that they can t find it and let us like this, without apologize, explanation, nothing. We were told that the boat arrived two hours mate and then they were in a rush with the luggage and they didnt check who was taking the luggage of who. We filed a report to signal the incident and se had to go to the italian police station in thé airport also to make a claim so that the police can make an investigation and see the cameras of the boat of the 22 and 23rd of August 2022. We called NCL in Miami, in France but nobody gave us any answer. We have no news and they lost a big luggage of is with valuable things inside!!!! No emails from them, no phone calls, nothing at all!!! Its is a shame they just take your money and they dont take care of your goods!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes