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Vincent M wrote a review Aug 2022
New York City, New York1 contribution1 helpful vote
1st off, there was a COVID-19, out break on the ship and at NO time were the guest notified about it! The managers of the ship never said a word, not even mask up. They just let people get infected, even when we docked back to NYC, people were never told to at least get tested. THE STAFF KNEW, PUTTING PEOPLE'S LIVES AT RISK AND SAID NOTHING!

2nd, the food was substandard. It was salty also hell, full of gulten, the meat under cooked and no fresh fruit or vegetables. It is to say that not even a dog would eat it. I got food poisoned! When I saw the boat physician, it was no help! She was very cold hearted, dismissive and tried blaming me for being food poison and even tried to bill me for a EKG, ($700.00) that I never consented to. They medical staff was more interested in trying in money then the health of their guest. ($185) for a consultation. AND IF YOU DON’T HAVE MONEY TO PAY FOR CONSULT OR TREATMENT, THEY WILL LEAVE YOU SICK!

3rd, guest services went into my checking account and took ( stolen) money they were NEVER AUTHORIZED TO DO! That's bank fraud!

4th, They used salt water from the sea as pool water! I went in once and had to get out, it was just disgusting!

5th, if you needed/ wanted internet, you had to pay for it. $17.00 to $25.00 for 24 hours and $ 130.00 for the entire trip, per person!

I could go and on with my HORRIBLE experiences! So, I leave the reader with this....

DON’T TRAVEL WITH CARNIVAL CRUISE! unless you're looking forward to possibly getting infected with COVID-19, FOOD POISONED, LIED TO! THEY PUT PROFIT OVER THE LIFE'S OF THEIR GUEST!
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Sail Date: July 2022
Cabin Type: Balcony
Type of Trip: Couple
Destination: Caribbean
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Carnival Magic

118 reviews
 All photos (2,400)2,400
Full view
Traveler (524)
Common Areas (1,374)
Dining and Bars (586)
Itineraries for this ship
Itinerary

Overview

About
Passengers: 3,690   |   Crew: 1,386
Passengers to crew: 2.66:1
Passengers to space: 35.1:1
Launched: 2011   

Decks

  • Deck 1
  • Deck 2
  • Deck 3
  • Deck 4
  • Deck 5
  • Deck 6
Additional decks
Deck 1 layout
Cabins
  Interior Upper/Lower (1A)  
  Interior (4A)  
  Deluxe Ocean View (6L)  
  Deluxe Ocean View (6N)  
  Porthole (PT)  
  Interior (4B)  
  Ocean View (6A)  
  Deluxe Ocean View (6M)  
 

Cabins

Balcony
Cabin size: 185 - 185 sq. ft.
Connected rooms: 186
Accessible rooms: 2
Maximum passengers: 4
Number of cabins: 851
Traveler rating
  • 39
  • 31
  • 17
  • 16
  • 15
Time of year
Language
Selected filters
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  • English
Janice wrote a review 14 Nov
The Villages, Florida2 contributions
Just came back from an 8 day cruise to the southern carribean. This has been my 1st cruise since the pandemic and about 10 years since we’ve cruised on carnival. What a change in 10 years. The quality of food has definitely gone downhill. Best meal was the pasta bar at lunch. No straws except candy ones that turn slimy, so take your own. Coffee machines were out of coffee more times than not. My grandkids loved the kids club, they had a ball there and met a lot of nice people.All in all, we had a great time with family,
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2togogo wrote a review 13 Nov
Jacksonville, North Carolina8 contributions2 helpful votes
We have taken many cruises over the years and have always loved Carnival. We actually preferred them over any other cruise line. This is the first one we have taken since the pandemic and boy have things changed. The service is terrible, some of the servers were actually rude. The food was terrible with the exception of maybe 2 nights in the dining room and the entertainment was awful. The only saving grace the cruise director Joey, my room steward and one waiter team in the dining room. This cruise was a total lrt down and waste of my money. If I could, I would give it zero stars.
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russpei wrote a review 5 Nov
Sebring, Florida593 contributions211 helpful votes
The staff was outstanding everywhere. Food in dining room, Mongolian Wok, Seafood Shack, Guys Bergers and the BBQ joint was great. Getting on the ship was easy but at Grand Turk the lines to get on the ship was poor, elevator waits were poor and Mongolian Wok line was too long. Our room was excellent and the steward was great. One other poor thing was the hot water came out brown for three days and we were told to just let it run, poor never seen this on any other ship.
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texasLeeds wrote a review Oct 2022
leeds9 contributions4 helpful votes
+1
we sailed from new york to the caribbean in july,What shouls have been a once in a lifetime experience was a disaster.The ship was a dump and a disaster waiting to happen there were people openly smoking cannibis,fights on board cabins been broken into etc etc.our cabin had no light and just bare wires on show.we complained everyday verbally and in writing with no succes.on the last day of the cruise we were offered a swap to another room which we refused as it was pointless when nearly back.The aftercare is also as bad with the point blank refusal of any compensation. If i could give this holiday no stars i would. please look at the pictures and do yourself a favour and dont go with these cowboys.
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Robert B wrote a review Oct 2022
Massanutten, Virginia268 contributions80 helpful votes
First the good stuff; the dining room was excellent - both the service and the food. The duo Magic and Music was a super talented musical group. We danced and danced to their tunes! Now the ugly; the Lido Marketplace is a disaster!!! The food was mediocre and cold at best. Other times it was NOT edible. Long lines for that slop! We really tried to avoid the Marketplace! But sometimes it was the only option available. The bars were pretty good but the staff was over worked. There was a music duo called Wild Ember. Painful to listen to!!!! Probably never going on Carnival again.
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