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Review of Cambodia Angkor Air


Reviewed 9 February 2018 via mobile

After having read all the negative reviews i was i bit scared to fly this airline.
The flight was delayed twice, but we got the information a few days in advance.
Finally the small aircraft ATR72 left with 10 mins delay and arrived on time.
We had 3 kg overweight (2 pers)and didn’t have to pay.
The flight was 1hour and 40 mins , no food and not even a glass of water were served.

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Thank lixlalux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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99 - 103 of 423 reviews

Reviewed 7 February 2018 via mobile

We flow for about 80USD per Person from HCM to Sihanoukville. Check in counter opened on time. ( Please be careful - when you buy Special Promo Tickets on International Routes you have no checked baggage include. It cost extra 23€ per Person and you can buy it online on optiontown.com. ) A little delay - we should start at 8.30AM and were in the Air couple Minutes after 9AM. The Aircraft was inside a bit dirty and looked older than it was (almoust 9year old). But the flight was smooth and without suprises. I think it is the much better way as to go with the bus. I would recommend it.

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Thank Monika K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 7 February 2018

Friendly airline staff, however there were long waits to check in at both airports due to minimal staffing. Very short flight, less than an hour. The plane could use some love in the form of new seat cushions. The fare price was reasonable and I felt safe in their hands. I would fly with them again.

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Thank Peyton26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 6 February 2018

NINE HOURS! Our flight was delayed for NINE hours.

We checked in and were immediately told our flight had been delayed for 3 hours. Then as were waiting to board at the revised time we were informed that we were delayed another 5 hours. This flight was supposed to fly at 4pm but we didn't actually take off until closer to 1:30 in the morning. I was extremely lucky to have a lounge pass and spend the entire time waiting in a quiet and comfortable area but I can't imagine what it would be like for travellers with children.

There was no explanation given and all we were given was a meal voucher.

Once we finally boarded and finally took off, the flight was fine and straight forward. There is no entertainment system but the seat room is decent and the flight attendants were competent.

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Thank Chris54354
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 5 February 2018

Prices are extremely low which makes the airline attractive. However...BEWARE os all the extra charges that will be applied and especially the extra charge for luggage (no luggage is included in basic ticket price). Even if you pay in advance for luggage when booking the ticket you are likely to have to pay even more when you check-in for the flight. And it seems like the cost is somewhat negotiable depending on the mood/individual behind the ticket counter. (and you must pay in cash so who knows where the $ go). You can easily end up paying more for your luggage than for the ticket itself. We saw customer after customer perplexed and upset as they checked in and were assessed these extra costs. Seats are also very tightly packed but not a big issue for a short flight like we had. And we did arrive safely!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, movies)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank GNorris1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.