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VIRAK Buntham bus company

Alicante, Spain
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1 post
11 reviews
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VIRAK Buntham bus company

If you are thinking about about traveling from Siem Reap to Vietnam by bus, DO NOT use the VIRAK Buntham bus company!!! They claim to have the only "sleeper bus" that goes directly from Siem Reap to Ho Chi Mihn City and takes 12-13 hours. And that's where the lies start. You in fact have to change buses in Phnom Penh at about 2:30am (this after having been going since 7:30pm) and the total journey time is more like 17 hours.

Outside each location where they sell these bus tickets are signs touting how this sleeper bus has free wi fi, "long beds" and toilets on board. The wi fi is free because there is none (minor point). The beds might be long for infants but for everyone else they are so short, with metal bars on both ends, that the only possibilities for laying there are the types of stress positions which would make Dick Cheney proud. The beds are positioned close to the roof so that sitting up is also not an option. And those toilets? As the Driver had to tell many people, "No have". With stops only every 4 hours, it made for a long, dry and extremely uncomfortable trip.

If you plan on heading this way or have friends that are, tell them to make different arrangements, even if they are more expensive or take more time. We wish we had...

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Siem Reap
Siem Reap
Siem Reap Province, Cambodia
Phnom Penh
Phnom Penh
Cambodia
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11. Re: VIRAK Buntham bus company

Hin did you take the bus or did you opt to fly?

Paris, France
3 posts
2 reviews
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12. Re: VIRAK Buntham bus company

WARNING to those who value their life ! Be aware that Virak Buntham drivers don't necessarily do.

I've recently ridden Virak Buntham buses three times between Phnom Penh and Siemreap. Drivers drove unsafely fast, sometimes overtaking without visibility or driving unreasonably close to the preceding vehicle.

Moreover, they repeatedly spent long periods on the phone. Research has found that a driver engaged in a phone conversation has the same reflexes as a drunk person - even if using a hand-free phone kit. What if this driver not only talks, but drives with only one hand because the other one is busy holding the phone ?

This afternoon I adviced the driver it was unsafe to make phone calls while driving. He replied abruptly that if he did not talk, he would sleep. Conversation ended here, and the driver continued making phone calls.

I now take more seriously friends' warnings about this company, which led me to search "Virak Buntham crash" and "Virak Buntham overturn" on the web: too many results...

I appreciate the comfort of their buses, but do not wish to entrust my life to a person who is sleepy, incautious and careless. I will turn to another bus company with more professional drivers, even if the trip between Phnom Penh and Siemreap takes 30 minutes more.

Edited: February 09, 2018, 10:51 pm
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Phnom Penh
Phnom Penh
Cambodia
Siem Reap
Siem Reap
Siem Reap Province, Cambodia
Rach Gia, Vietnam
Level Contributor
329 posts
2 reviews
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13. Re: VIRAK Buntham bus company

From my experience, all bus/van/taxi drivers, both in Cambodia and Vietnam are constantly on the phone, and it rarely is the hands-free variety.So are car and motorcycle drivers , they can even read and write text messages while speeding on the right as well as the wrong side of the road.

They wear Buddhist amulets , blessed by revered monks, that guarantee a safe journey.

It is truly amazing.

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Antwerp, Belgium
1 post
1 review
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14. Re: VIRAK Buntham bus company

Do not book with this company!

We booked the night bus from Phnom Phen to Bangkok. The company offers a hotel pick-up but we could not select our hotel, only the startpoint. So our hotelowner called the company for the pick-up. She needed to call like 3 times and then they said: “We can’t find the booking”. We already had a confirmation e-mail. So I needed to send an e-mail after that they finally found our booking. Then they suddenly changed our Seats... Finally at the sleepingbus, the man asked everybody a charge because he loaded in your backpack. We never had this, so I refused to pay that, especially for this bad service! On the bus they were again not friendly. And again the driver could not find our booking... He didn’t gave the water bottles or told something about the free water. There was also No toilet on the bus (for a bus which drives like 8-9 hours).

The bus stops like every 30mins until the border with Thailand to drop off locals. So the company lied about “instant” bus. The driver looked always angry when I woke up and stood up when he stopped. We read alot of bad things about stolen luggages etc. So every stop I checked if he was not in the luggage room for nothing. He was definitely not happy with that. We think that without our attention, we would be tobber by them.

Also on the border with Thailand you need to get in a minivan. That was also a disaster, we waited for 3hours at the border without any information. They just throw your luggage out the bus and than your on your own... We finally found our company and than he dropped us at the wrong bus and let us wait there for like 1hour...

oooh and the WiFi is free, Yeah because there is none. The driver just yelled unfriendly “NO” when we asked for the WiFi. No is also the only English word he can, he doesn’t speak a word of English.

Worst experience in my Asia holiday and I am here already for 1mounth.

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Bangkok
Bangkok
Thailand
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