My husband & I engaged Mr. Niel Zeng for our recent trip to Taiwan. We were there from Mar 1-11, 2014. I highly recommend him to take you around. He is very helpful, courteous & really appreciate his safe driving skills . I really admire how he can drive both in a busy Taipei city roads & also maneuver through narrow winding mountain roads.
As we were unable to read or understand Chinese, Niel was very helpful to translate a lot of things for us. We had breaks in between where we wanted to experience the trains rides. We took the train from Taipei to Hualien and he drove all the way down to pick us up at the station. Initially we communicated via email prior to my arrival. When we got there, we just kept in contact with whatsapp so that he knows when it's ready to pick us up.
He even bought tickets for us first and cos he bought it early, we even got a discount for early birds.
We travelled down to Alishan on 7th Mar. By the time we arrived and had dinner it was already around 8.30 and had to wake up and get in line by 3.30am to purchase the ticket for the train ride to watch the sunrise. Niel was so kind to queue for us & suggested we catch up with more sleep. I buzzed him at 3am and he was already in queue!!
There are just too many good things to say about Niel, but I will keep it short here. All I can say is my Taiwan trip was very memorable - More than what I expected really & I can say that Niel played a good part of it.
Enjoy your trip!