We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Name mention review (Banned?)

Name mention review (Banned?)

This post has been removed at the author's request.

To read more about editing your posts, please follow this link: http://www.tripadvisor.com/help/how_to_edit_your_posts
 
5 replies to this topic
Alberta, Canada
33,280 posts
178 helpful votes
1. Re: Name mention review (Banned?)

As employees, there is nothing you can do and the hotel could find itself in trouble with TA for offering incentives to its employees for being mentioned in a review.

Most people reading reviews are not the slightest bit interested in reviews that are full of employee names. They want details on the hotel itself. Perhaps it’s time your employer found a better way of rewarding its staff.

Edited: January 15, 2025, 7:47 am
11 posts
2. Re: Name mention review (Banned?)

Sounds like you and your employer has not read the Review Guidelines:-

“ Employee Incentives. It is a violation of our guidelines for a property to offer incentives designed to reward employees for encouraging reviews, e.g., a bonus for being mentioned in a review, or a contest for the highest number of reviews achieved within a certain timeframe. Such programs are against our guidelines and may be met with penalties to a property’s ranking. If you are aware of such programs at any property, please let our team know by emailing contentintegrity@tripadvisor.com

Edited: January 15, 2025, 8:33 am
East Anglia, United...
22,270 posts
224 helpful votes
3. Re: Name mention review (Banned?)

Probably too late…….

But Bella can you let us know the name of the hotel, please.

West Grey, Canada
112,263 posts
642 helpful votes
4. Re: Name mention review (Banned?)

Hi Bella29;

Recently, a user came to this forum to ask why his review was deleted by TA staff.

He had been at the resort for a week and when he posted a copy here, it read like a grocery list of employees. There was no mention of the room, the hotel's amenities, or anything of substance, just name after name after name and what department they worked in.

When I read a review I want to know how comfortable the beds are, how quiet the rooms are, what the view was like out of the room, how clean the pool was... NOT a list of who works there.

Best Regards

Edited: January 15, 2025, 6:16 pm
Wales, United...
Destination Expert
for Bargain Travel, Cruises, Swansea, Cardiff, Carmarthenshire, Neath, Port Talbot
123,342 posts
365 helpful votes
5. Re: Name mention review (Banned?)

I'm my view any management that tries to motivate employees in this way needs to be fired.

Reply to: Name mention review (Banned?)
Get notified by e-mail when a reply is posted
© 2025 Tripadvisor LLC All rights reserved.

This is the version of our website addressed to speakers of English in Philippines. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu.