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Change from 2 adults to 1 adult participating on a trip

1 post
Change from 2 adults to 1 adult participating on a trip

Hi!

We booked a trip for 2 people and have changed our mind. Now only 1 person would like to take part on the trip.

We do not see any option to change it to 1 person withou canceling in full. If we do so we are scared not to be able to get a spot, since we can not book a new one in advance and then cancel the booking.

Any idea on how to proceed?

Dennis

3 replies to this topic
Alberta, Canada
33,280 posts
178 helpful votes
1. Re: Change from 2 adults to 1 adult participating on a trip

Welcome to the forums. Assuming you are referring to a tour, you would need to contact Viator which is the associated company of TA that handles tours. Contact details are under Top Questions on the upper right, visible on the website, not the app.

East Anglia, United...
22,270 posts
224 helpful votes
2. Re: Change from 2 adults to 1 adult participating on a trip

You can contact Viator here….

https://priceline-app.partner.viator.com/help/categories/7

Note that not all tour bookings can be changed. If it is a non cancellation tour, you may as well leave the booking as it is, you won’t get a refund anyway.

West Grey, Canada
112,263 posts
642 helpful votes
3. Re: Change from 2 adults to 1 adult participating on a trip

Hi Dennis;

Tours are sold via this website’s sister company, Viator. While TripAdvisor's parent company "TripAdvisor Inc." owns both this website and Viator, they are operated as separate and independent companies.

You need to contact Viator with your concerns.

You will find contact information on the emailed confirmation you received. I suggest using that method to contact Viator staff with your concerns.

Best Regards

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