Is there a number for India ? the other numbers could not be reached

No there is not.

You'll need to call the international number, long distance.

Best Regards

Or use Skype or other VoIP solution.

Why do you make it so difficult to contact you.

One of your customers complaint that they had to wait 30 minutes before someone picked-up the phone at Viator. It seems you really don't want to hear from your customers. Is that how Viator defines customer service?

This isn't Viator, lotuslandtours, this is Tripadvisor. A sister company, yes, but it's run as a separate entity.

UK phone number: 01224 928241. (In Aberdeen!) This is a landline number and we did not get charged. It was incredibly difficult to get hold of but did work. Please try and spread the word. We will never use Viator again. They are hopeless!

Has anyone ever tried the phone number given in the right sidebar of every Viator tour advertised in TA?

__________

Questions?

Get in touch. We have 24/7 support.

tel:+1 855 275 5071

Product code: #########HHHHHHH

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it's not easy to find. the number i have (and works) is 888-651-9785

Trip Advisor takes online booking for tours etc. and it is apparent from many "victims" who book then have issues that TA does not make it clear that it transfers you to yet another third party vendor ie Viatour. If they are going to do that why not book direct with Viatour and maybe get more direct contact info??? Of better yet I recommend finding what you are looking for and booking direct as Viatour is just a middleman.