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Max's Tavern

1000 W Columbus Ave, Basketball Hall Of Fame, Springfield, MA 01105-2518
+1 413-746-6299
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Overview
  • Excellent45%
  • Very good33%
  • Average13%
  • Poor7%
  • Terrible2%
Travelers talk about
“steak” (48 reviews)
“chopped salad” (9 reviews)
“tuna tacos” (7 reviews)
Open Now
11:00 AM - 10:00 PM Hours
CUISINES
American, Bar, Vegetarian Friendly, Gluten Free Options
PRICE
₱₱ - ₱₱₱
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1000 W Columbus Ave, Basketball Hall Of Fame, Springfield, MA 01105-2518
All Details
Write a ReviewReviews (387)
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1 - 10 of 381 reviews

Reviewed 2 weeks ago via mobile

and we were disappointed. We have dined here in the past, but this time the service and food was average at best. The salad had very little taste to it and the side of asparagus was unusually tiny. I ordered prime rib and it was...More

Thank parsinc2
John T, General Manager at Max's Tavern, responded to this reviewResponded 1 week ago

Dear Parsinc2, Thank you for taking the time to express your disappointing experience at Max’s Tavern. Please accept my sincerest apology and please extend it to your wife as well. This should have been a great dinner on the special occasion and I am sorry...More

Reviewed 15 April 2018 via mobile

We visit here several times a year for special occasions, never disappointed. Tonight's meal was especially fabulous due to the excellent care of Chris, our server. Knew exactly what to suggest & was fun, timely & efficient. Thank you Chris!!!

Thank boscojewell
John T, General Manager at Max's Tavern, responded to this reviewResponded 1 week ago

Thank you for the great review!

Reviewed 13 April 2018

Made a res to meet friends for dinner. The waiter was excellent and the best thing in the place was his service. The fish tacos were superb.....do not order the meatloaf and mashed potatoes.....I make much better potatoes, meat seemed just reheated...dense and tasted just...More

Thank Jonathan R
John T, General Manager at Max's Tavern, responded to this reviewResponded 1 week ago

Dear Jonathan, Thank you for taking the time to express your disappointing experience at Max’s Tavern, please accept my sincerest apologies for the dinner not living up to the expectation. The experience should have been better and obviously fell short of the standards we have...More

Reviewed 2 April 2018 via mobile

Nice place, great service...great for happy hour.. different special each night for happy hour... Monday $1 oysters... with a few beers ...!!! Coming back fir sliders on Tuesday... also had the mussels

Thank JJFlash7
John T, General Manager at Max's Tavern, responded to this reviewResponded 4 April 2018

Thank you! I appreciate you enjoyed your time at the Tavern. Ill see you Tuesday.

Reviewed 21 March 2018

It is rare, especially on this side of the Atlantic, when we see a restaurant's fare continue to consistently make incremental improvements. We have been fans of Max since the oldest days on South Main in Hartford. As the group-I wouldn't call it a chain-gradually...More

Thank ulysses4
Reviewed 3 March 2018

Sat at the bar early Friday afternoon to enjoy a casual late lunch early dinner. I think the bartenders name was Allison? She told us her name but it as escaped me, she was nice and informative to our menu questions and prompt with waters...More

Thank john D
A TripAdvisor Member
32
Reviewed 25 February 2018 via mobile

I want to give a 5 star review because all the staff was so nice it almost made up for the horrible service of the hostess who seated us. It started with giving judgmental looks and rolling her eyes when I requested a booth to...More

1  Thank A TripAdvisor Member
John T, General Manager at Max's Tavern, responded to this reviewResponded 27 February 2018

Thank you for your review of the restaurant and bringing this disturbing behavior to my attention. I am so sorry that my staff would come across this way, I apologize for my host. This is not hospitality and I am embarrassed that you received such...More

Reviewed 21 February 2018 via mobile

Great food and fantastic staff. It was the best dinner I ate in Springfield this trip. I had the blackened Mahi Mahi which was great. I just could not say enough wonderful about the server who I believe was named Siobhan.

Thank Hollyday B
John T, General Manager at Max's Tavern, responded to this reviewResponded 27 February 2018

Thank you I will make sure my server sees this as well!

Reviewed 12 February 2018

I like how you can meet your adult children and their children here for an early dinner, feel like it's a 4 1/2 star dining experience, and enjoy the quality food and service in a sophisticated setting. It all just plain works perfectly, just like...More

Thank SkyKingBoston
John T, General Manager at Max's Tavern, responded to this reviewResponded 13 February 2018

Thank you for joining us for dinner I am happy you enjoyed dinner and service.

Reviewed 23 January 2018

I stopped for my first visit to this max location on my way home from Vermont and boy am I glad I did! We were there early so it was quiet, but we were greeted right away by the bartender and promptly ordered an app...More

Thank LeysaB
John T, General Manager at Max's Tavern, responded to this reviewResponded 23 January 2018

Good afternoon Leysa, Thank you for the visit and your review of the restaurant. I appreciate the candid remarks and I hope to see you again soon.

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Nearby Attractions
Springfield Museums
389 reviews
1.14 km away
Dr. Seuss National Memorial Sculpture Garden
378 reviews
1.07 km away
Forest Park
228 reviews
1.45 km away
Basketball Hall of Fame
530 reviews
.07 km away
Ask a question
Questions & Answers
1028Maryalice
16 March 2017|
AnswerShow all 5 answers
Response from billruark | Reviewed this property |
Contact the restaurant and they will handle your request.
0
Votes
Shakeey28
5 May 2016|
AnswerShow all 8 answers
Response from johnsZ9339HP | Reviewed this property |
Yes, It's a mix of everything and you'll be comfortable either way! A very nice dining experience overall...enjoy!
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$30 - US$40
Meals
Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Elegant
Good for
Bar scene, Romantic, Large groups, Special occasions, Families with children, Business meetings
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1000 W Columbus Ave, Basketball Hall Of Fame, Springfield, MA 01105-2518
  • Location: United States  >  Massachusetts (MA)  >  Springfield
  • Phone Number: +1 413-746-6299
  • E-mail
Description
Hartford's premier restaurant group has opened in Springfield, Massachusetts at the newly renovated, state-of-the-art Basketball Hall of Fame, Max's Tavern promises to deliver the same dining experience that our Connecticut customers have come to know and expect. Open daily for lunch and dinner, Max's Tavern innovative menu will feature contemporary American cuisine including some of Max's favorite "Chop House" classics. Max is the exclusive caterer for all Hall of Fame special events. Host your next function on Center Court, Jam Session, the Mass Mutual Room or in the private dining room of Max's Tavern. So whether you are a sports fanatic or a dining enthusiast, complete your next tour of the Hall of Fame with a trip to Max's Tavern.
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