I've been to Capo's a few times & like their food. However, I ordered a Stromboli yesterday. I ate half for my lunch & took the rest home for supper. I took a bite of my supper portion of Stromboli last night & felt something...weird in my mouth. Apparently, there was an inedible object in my food. It was small and stretchy with the texture of a rubber band. It was NOT part of the casing of the meat. I filed a complaint through the delivery service that I ordered & that was taken care of. Still, I wanted to present the situation to the manager in person, just to make him aware. So this morning, I took the object in person to speak with the manager. The young ladies at the restaurant were pleasant and apologetic, but the manager had just left. They took my information for him to call me. As the day progressed, no call. So I called to speak with the manager. The young lady said, "yes he's here, let me go get him." She came back on the line & said he was allegedly gone. I think it's very bad customer service to not even acknowledge that a customer found an inedible object in their food or had an issue. Even if it was just for an apology. I'm not asking for any replacements, etc. because personally, I will never eat here again now. I really tried to give the manager a benefit of a doubt before writing this review. But I guess he really does not care about the safety of his customers. I am really disappointed because I liked Capos & would have considered giving them a 2nd chance in due time, but I will not be going back!More