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About
Menu shown is incorrect.. Menu Link : https://paisans.restaurantengine.com/files/2019/08/PaisansMenuAugust2019.pdf
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Drinks
CUISINES
Italian, Pizza, American
FEATURES
Takeout, Reservations, Outdoor Seating, Private Dining, Seating, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Waterfront, Gift Cards Available
Reviews (341)
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337 results
Traveler rating
147
96
49
33
12
Traveler type
Time of year
LanguageEnglish
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Traveler rating
147
96
49
33
12
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All reviews pizza sandwich bread beautiful view of the lake porta bella sangria cheese crust
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Reviewed September 3, 2021

We recently joined friends for dinner outdoors at Paisan's and we tried their pizza. It's fabulous! We really enjoyed the crust with the cornmeal on the bottom - fabulous! We had the vegetarian pesto pizza and I can't wait to have it again! I'm kicking...myself - having lived in Madison on and off for the past 30 years, this is the first time I have had pizza at Paisan's, what a mistake!More

Date of visit: August 2021
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Reviewed August 26, 2021 via mobile

My husband, granddaughters and I were driving through Madison and decided to have lunch at Paisan’s. Since our granddaughters are unvaccinated (9), we needed to sit outside. We had a beautiful view of the lake, but it was so hot and humid it was unbearable....They didn’t have one umbrellas outside, and the only spot of shade was near the door. When we moved our table a little closer to the shade, a manager came out and told us we couldn’t sit there. We complained about the lack of shade and umbrellas. He told us to sit inside if we didn’t like it out there. We told him it was safer for our granddaughters outside. He just said to move the table. We weren’t blocking a door. In fact, all other people that went to the patio to sit also complained of the lack of shade/umbrella. We moved and ordered. The food lacked flavor. I ordered a chicken Parmesan sandwich. It was a piece of broiled chicken with some tomato sauce on top. They put shredded cheese on top of that, but the sandwich wasn’t very cold and it never melted the cheese. SAVE YOURSELF! Don’t go there. It’s not worth the money.More

Date of visit: August 2021
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Reviewed July 24, 2021

Arrived before 6pm on a Friday and it was a wonderful day to sit outside. Quickly got drinks and soon after ordered our food. Appetizers/ salads came soon. And then after those plates were cleared we were ignored for 40 minutes. Our water was warm....No more drinks offered for our wait. No communication until our food came out. Food was barely cooked, but hot. And not very appetizing. Asked for check right away and a box. Took 10 minutes for that to happen and only got. One box for two meals. Need more waitstaff and more cooks. And better food. Not going againMore

Date of visit: July 2021
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Reviewed June 2, 2021

Very disappointed! Had a reservation for 11 people. When we arrived on time, they had given our table to another group with no reservation. After seated our order was taken and items on the menu were already out. We waited 90 minutes to be served...our food. One family member had to takes his to go because it wasn't prepared with the others meals. After two hours with 5 children under 10 needing to be fed.... we were beyond disappointed. We have enjoyed Paisons since 1969... in the basement of Porta Bella. It was our final goodbye dinner to Madison as we move on to a new city. We wanted to make it special. What a total disappointment!More

Date of visit: May 2021
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Reviewed April 19, 2021 via mobile

The only redeeming quality this restaurant has is the view. Everything else is marginal. I asked what kind of wind they had to the waitress and she said”just regular wine”. She finally brought me a wine list and they actually have a great wine list....I ordered a glass of the champagne and it had no bubbles. I returned it and he took it off my bill. The sangria was not very good. It was also had no carbonation in it. The included salad was chilled and delicious. My spaghetti was soggy. The garlic bread was just toasted bread. It had very little garlic on it. Server was very young and inexperienced.More

Date of visit: April 2021
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Reviewed September 16, 2020 via mobile

Went for a Sunday afternoon lunch on the patio and waited at least 20 minutes for a glass of water. We put our order in, including drinks, right away so we wouldn't have to wait. Another 20 minutes at least and no drinks, no bread,...no salad, not even a check on our waters. The place was not that busy, in fact there was only one other table on the patio that was seated. We got up to leave and saw the waitress inside and she proceeded to yell at us, in the restaurant, for leaving. Told the manager and she did nothing. Needless to say won't be going back anytime soon.More

Date of visit: August 2020
Helpful?1  
Reviewed August 31, 2020 via mobile

This place is close to work, so its easy for lunch. It is pretty standard fare. Nothing stands out. Sandwiches are good. Salads are good. Service is good. Reservations recommended for groups of 6 or more. Decent food.

Date of visit: November 2019
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Reviewed June 6, 2020

My parents have been raving about Paisans for ages and I’ve purchased gift cards here a number of times, but this was our first chance to actually try the food. The food was delivered by EatStreet to the local hotel we were staying at and...everything was hot, fresh and delicious. My hubby, the pizza snob, loved his shrimp pizza and got it without onions which is standard there. You must ask for it without. I had the chicken parm pasta and homemade soup, the sauce had tons of flavor.More

Date of visit: June 2020
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Reviewed February 12, 2020

We were in the area for the Garden Show and unfamiliar with the local restaurants. We saw an ad in the tourist brochure at the hotel and decided to give it a try. It is a lovely decorated restaurant with stained glass features. Our table...was in front of the massive window overlooking the lake. We order a pizza, salad, and drinks. Our wait staff, Ruth, was attentive and friendly.More

Date of visit: February 2020
Helpful?1  
Reviewed February 7, 2020

Staying at a local Madison area hotel and ordered 4 meals from Paisan's through GrubHub. Total cost, including 20% tip to the driver was about $80. Everything went well until I met the driver. Driver was given the 4 meals stacked on top of each...other in a brown paper bag smaller than what you get at the supermarket. The meals were stacked on one another, so that the covers keeping the bottom two meals were pushed down into the meal, making the bottom two meals smashed together. The food overall was not good. Pasta was mealy, sauce had no flavor, lasagna had almost no noodles, just cheese and sauce with very little meat. On top of this, the plates, silverware and napkins I requested were no where to be found. I sourced these from the hotel and ate as much of the mushy pasta as I could tolerate before calling the restaurant. Spoke to James who apologized several times, told me it was their fault for the lack of plates, issue with packaging and unappealing pasta. In the end, he worked with GrubHub to get me a full refund. So while I had a really bad experience with this particular order, I do believe James and Paisan's did the right thing by me in the end. I'd give Paisan's a try again, but only by eating at the restaurant, not GrubHub or any other delivery service.More

Date of visit: February 2020
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Questions & Answers
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wannabeislander1232
October 3, 2017|
Answer
Response from F4311IHthomasw | Reviewed this property |
I honestly do not know. It would seem to me that unless it is a registered service animal with identifying documents or vest, then probably not. I would check with Management
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Amy Barica S
December 28, 2016|
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Response from suen539 | Reviewed this property |
Sorry, I don't recall seeing a kid's menu. Perhaps a quick check with their website could offer better information.
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MPiekarz
June 6, 2016|
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Response from suen539 | Reviewed this property |
You might want to check with Paisan's.
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Frequently Asked Questions about Paisan's

Yes, Paisan's offers takeout services.

Paisan's is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5