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Caffe Nero

560 Washington St, Boston, MA 02111-1733
+1 617-936-3432
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  • Excellent51%
  • Very good36%
  • Average8%
  • Poor4%
  • Terrible1%
Travelers talk about
“sandwiches” (18 reviews)
“coffee cake” (3 reviews)
Open Now
7:00 AM - 9:30 PM Hours
Cafe, Vegetarian Friendly, Vegan Options
560 Washington St, Boston, MA 02111-1733
All Details
Write a ReviewReviews (218)
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1 - 10 of 170 reviews

Reviewed 3 days ago via mobile

We stayed at a hotel around the corner from Caffe Nero, so it was very convenient to have breakfast here each morning. The food was a bit different each day, which was a good thing! We had both savory & sweet choices. The coffee &...More

Date of visit: November 2018
Thank ToniaSkipper
Reviewed 2 weeks ago

I thought the coffee was way too strong. They made me a new cup of coffee, adding hot water to it. My friend thought the coffee was perfect just of way it was. We went there as it was close to our hotel.

Date of visit: December 2018
Thank maggieminn
Reviewed 4 weeks ago via mobile

Food and drinks taste really good and really nice waitress! Perfect for a little break in the afternoon

Date of visit: November 2018
Thank 946y_l_nab
Reviewed 10 November 2018 via mobile

Nice place, I often come here for a quick breakfast and enjoy a cappuccino. Among the few places in Boston where cappuccino is good and tastes like the Italian one. A good spot if you also need to charge your phone and want to enjoy...More

Date of visit: November 2018
Thank cavalieresenzare
Reviewed 3 November 2018 via mobile

Those who have read some of my other reviews know that I am a bit of a coffee freak. I had the chance to stop in at Caffe Nero by downtown Crossing in Boston with a colleague and thoroughly enjoyed the experience. Most particularly the...More

Date of visit: November 2018
2  Thank CMarquet2018
Reviewed 28 October 2018

Walked in to Caffe Nero just to sit down for a minute after a long morning of walking around the city and ordered a hot chocolate and a cookie. Chill ambiance, people working or studying or just lounging around. Nice place to unwind from the...More

Date of visit: October 2018
Thank dreamer8313
Reviewed 20 October 2018

Had breakfast here with my 9 year old. Coffee was pretty good but not great. Also, her fruit salad was really bad. No made to order breakfast items, but the vegan berry muffin was pretty awesome.

Date of visit: September 2018
Thank FamilySeeingTheWorld
Reviewed 12 October 2018

Since they opened I have always gotten a chocolate croissant as my Friday morning end of the week treat - always been great - soft, flaky and full of chocolate. The last few times... Not much. the one I just purchased should have been called...More

Date of visit: October 2018
Thank kmghg
Reviewed 28 September 2018

Nero’s is one of the nicest cafes that I’ve walked into in some time! Excellent coffee and a wonderful selection of pasteries. But, most impressive was the ambiance. Soft, comfortable chairs with an inviting firplace in the middle of the room. On this very wet...More

Date of visit: September 2018
Thank Grousedoctor
Reviewed 22 September 2018

Cheesecakes, sandwichs, milkshakes, cofee and chocolat. Breakfast or Luch or Dinner perfect. Yummy Yummy. French Patisserie

Date of visit: October 2017
Thank Nubecina20
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
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Questions & Answers
6 September 2016|
AnswerShow all 8 answers
Response from Orserio | Reviewed this property |
The closest one is at 47 Boylston St (make sure the zip code is 02116; because there are multiples of many addresses in Boston). That's the entrance for cars/ GPS. But pedestrian entrance/exit is at Avery St., so you'll come... More
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Wheelchair Accessible, Free Wifi
Good for
Kids, Families with children
Open Hours
7:00 AM - 9:30 PM
7:00 AM - 9:30 PM
7:00 AM - 9:30 PM
7:00 AM - 9:30 PM
7:00 AM - 9:30 PM
7:00 AM - 9:30 PM
7:00 AM - 9:30 PM
Location and Contact Information
  • Address: 560 Washington St, Boston, MA 02111-1733
  • Location: United States  >  Massachusetts (MA)  >  Boston>  > Downtown Crossing
  • Neighborhood: Downtown Crossing
  • Phone Number: +1 617-936-3432
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