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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$9
CUISINES
American
Meals
Drinks
Reviews (153)
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12
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1
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Reviewed 31 July 2019 via mobile

This branch is at the GPO. Not much of a place to rest at the outlets unless you go down at the food court. But this one is a cool place. Ice cream variants, pastries and coffee . Sit down for a while resting my...weary feet with all the walking and window shopping. Staff not friendly but very polite, and attentive. That’s fine with me. By the way they have a dazzlers menu selection. We had the rocky road for our family .More

Date of visit: July 2019
Helpful?1  
Reviewed 6 November 2018

Flavor was what you would expect. service was fair... prices where horrible. Glad it was just one of me. 8.50 for two scoops..... get real.

Date of visit: November 2018
Helpful?
Reviewed 7 August 2018

A great array of different ice creams. All are very tasty and served with a pleasant Hafa Dai as welcome

Date of visit: July 2018
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Reviewed 19 June 2018

The Ice Cream is undoubtedly wonderful, but, what good is it if Death and Dismemberment is in the form of closing their mall side Guillotine Door. I was enjoying a wonderful evening shopping with my family when we all decided to stop and eat at...the new Haagen Dazs store at the Guam Premium Outlet (GPO). We chose the tables located just outside the store closest to the playground for children. I am a person with disabilities, thus, I was in my wheel chair with my back to the playground. Just around closing time I noticed an employee grabbing a pole with a hook at the end, walk over to the edge of the store and pulled down the security door above our table with such great force. In my horror, the 20 foot wide security door was rapidly falling towards my head that I raised both hands just in time to stop it's travel missing my head by inches. I was shocked that the employee had the audacity to perform such a dangerous act without regard to the safety of anyone near or under the security door. To make matters worse, both the employee and the manager on duty both remarked that "At Least I Was Not Injured". Now what kind of irresponsible reply was that to the current circumstance. I ask why was there no warning or safety measures taken by Haagen Dazs employees before activating their Guillotine hoping to injure unsuspecting customers or innocent shoppers. I left instantly because Haagen Dazs was oblivious to their dangerous actions by constantly insisting their ignorance to the situation. We left messages to management several time to no avail. It seems that Safety is not their concern. So this review serves as a warning to all who visit the GPO store location...DO NOT SIT UNDER THE SECURITY DOOR NEAR THE PLAYGROUND, IT IS DANGEROUS! THIS IS AN ACCIDENT/DEATH TRAP WAITING TO HAPPEN.More

Date of visit: March 2018
Helpful?1  
Reviewed 18 June 2018

It is ice cream not gold. It is ultra expensive. It is ice cream not lobster. It tastes ok but it is ice cream not diamonds. It is not an experience it is ice cream.

Date of visit: April 2018
Helpful?
Reviewed 30 April 2018 via mobile

This review is for the Fiesta Hotel location. They make some special creations with ice cream and toppings, some with fresh fruit and some with granola or cookies. They are very open to changes and substitutions, and that makes it a fun snack. Expect to...pay around 10 - 15 dollars per person if you also order drinks.More

Date of visit: April 2018
Helpful?
Reviewed 6 December 2017

The spot was so trendy and modern and the perfect shopping break spot. The icecream was delicious but then again Haagan Dazs never fails! I recommend trying the Dulce De Luce special. Yum! 100% recommend taking your shopping break here.

Date of visit: November 2017
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Reviewed 19 November 2017

Wasn't sure if I ordered Iced Coffee or just coffee flavored water. So I asked to add extra shot (expecting pay additional cost of course) and they told me that i would have to pay additional $3.50 for extra shot. come on, even starbucks only...charge $0.50 per shot. giving 3/5 on service cuz they smiled.More

Date of visit: November 2017
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Reviewed 10 November 2017

More than the ice cream, I like the layout of this place. Each time I go the staff is friendly and accommodating. it's a quaint and cozy place for a couples 'date night' dessert.

Date of visit: November 2017
Helpful?
Reviewed 28 October 2017 via mobile

***Heads Up: This review is for their GPO Location.*** Modern design meets comfort. Love the establishment layout. The Design is pleasing to the eye and the seating arrangements within the center of the establishment gives off this modern/70’s diner feel. Friendly staff at the GPO...Location, chill and tentative, as for the TUMON Location, staff members can get quite rude, not to me of course, but just from observation. NOW LET’S TALK SWEETS! I’m tell you that Dulce De Leche, TO DIE FOR! You’ve got your set menu, but I must stress, there is a whole slew of customizing you can do! I’m talking substitutions, add-ons, mix and match, etc. Try all the flavors if you must! But I stay true to my Dulce Roots! Don’t forget to hydrate! Bottomless nectar of the Gods; WATER! Ahaha. Cheers to Häagen-Dazs!More

Date of visit: October 2017
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Frequently Asked Questions about Haagen Dazs

Yes, Haagen Dazs offers takeout services.

Yes, Haagen Dazs offers delivery services.

Haagen Dazs is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3
  • Atmosphere: 3.5