This input is a little long overdue due to going on vacation shortly after our visit, but because of the extremely great experience, I had to ensure I provided feedback.
First, prior to this feedback, I expressed concerns regarding a previous visit to the Woodbridge...Firebird's. The service, food, and experience overall were poor vs so many other past experiences. A complete 180 from our previous visit.
We were very pleasantly greeted by the hostess station and quickly sat down with our 3 kids. Matt was our server, and right away we knew he was going to provide excellent service! He assisted with getting us settled and our drink order, made great recommendations for steaks, and went above and beyond to ensure we were happy and our kids were set. He constantly checked on us for drinks, refills, take plates and items out off our table, and visited several times to ensure we were happy with our experience. He was very personable and our kids loved him. He provided some of the best service we've experienced in a very long time! His professionalism, attentiveness, and just overall service was amazing!
Also, our food was prepared perfectly as requested, steaks, side items, and all other items were great quality and prepared nicely. This is a complete 180 from the previous experience we had prior. Compliments to the chefs that night!
I also want to thank the manager that evening. Unfortunately, I did not take down his name but he was kind enough to stop by to ensure we had a great visit and everything was perfect. We passed on our compliments to Matt and thanked him for the great evening.
Overall, we were extremely impressed with our experience that we intend on visiting again and request the same server and menu items. As frequent customers of FIrebirds, this is the exact quality of service and food we've come to expect and Firebird's delivered. Thank you!More