We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
Meals
Lunch, Dinner
FEATURES
Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Takeout, Parking Available
Reviews (97)
Filter reviews
96 results
Traveler rating
30
34
16
7
9
Traveler type
Time of year
LanguageEnglish
Traveler rating
30
34
16
7
9
See what travelers are saying:
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed March 18, 2024

A horrible cost cutting decision (flame broiled is costly) has resulted in dry flat grilled burgers that taste bad and look worse. Yes they are dry even though the marketing says juicier and the wait staff have been briefed to tell you that the burgers...are juicier. Yesterday the nice fellow was saying that as he looked down at the pitiful mess that was my burger and he immediately corrected himself and said "obviously not yours!". So this new change is a terrible idea. I am very sad regarding this decision to radically change the hamburgers from flame broiled to flat grilled. The new burgers are horrible. We might as well go get a drive thru burger at McDonalds or Jack in the Box. We have been loyal customers since the beginning of Red Robin and with 10 grandchildren we had big parties often there. Sadly we cannot go back just to be served "McDonalds" burgers. This cost cutting move is just a bad decision.More

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 6, 2023

We started are meal with dranks, than ordered a appetizer of cheese sticks, than the lady came back took are order. Chesse sticks where under cooked still a little cold not very good. So we waited on are food it finally came i was the...last person to get my plate it didnt look good at all than is when i see about 3 hairs in my fries, waitress was still there i told her i dont want this at all, she took it back i waited while everyone else was eating there food. After my food came i really didnt want it because i was so grossed out. $75 dollars down the drain no i want be back.More

Date of visit: May 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 27, 2022

12/5/21: Christopher took my order at the take out counter. He was very friendly and helpful. When I got home, the order was accurate and the burgers were awesome! I enjoy coming here because the staff and managers (especially Jason) are usually willing to go...the extra mile for their customers. I love their Veteran's Day specials and their birthday deals! They have a great loyalty program too!More

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 7, 2021

Prices are very high for mediocre food, The hamburger was dried out and flavorless. It took a long time for the order to arrive.

Date of visit: July 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 16, 2020

Very good food, atmosphere and service. We had a group of eight and they were very accommodating! They set up a large booth for all of us. I got a side salad for the healthy portion of the meal, plus a hamburger and it was...a delicious old-fashioned type burger! 1More

Date of visit: March 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 1, 2020 via mobile

Had a very good burger called The Mad Love with a cheese crisp on it with a wonderful jalapeno relish. Make sure the relish is all the way across the whole width of the bun.

Date of visit: January 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 2, 2019 via mobile

A normal visit at Red Robin which includes great service, good food, and a pleasant atmosphere. Their Smores shakes are to die for.

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 25, 2019

Last night was the first time I was able to go out to eat in 10 months due to surgery. My husband took me to my favorite spot....Red Robin...but the sandwiches were small flat and not delicious and it broke my heart. Go back to...the original meat or I have to take you off my list. Brenda in Montgomery AlMore

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 15, 2019

Just picked up my To Go order & it was wrong. I ordered their burger with egg & they forgot the egg. How can you forget the egg? That's what makes the burger. Of course, my meal was ruined. So, be sure & check your...To Go order & make sure they got it right. I regret leaving them a tip.More

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 17, 2019 via mobile

The burgers here aren’t worth the money. When you try to get a re-order of fries it took 25 minutes. Service was very very slow. I asked to speak with manager and he came out and simply didn’t care. Took him 10 minutes to come...see us. Said he was busy in the kitchen. The burgers went very good. I would’ve rather had McDonald’s. My advice is don’t come here!More

Date of visit: July 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 26, 2019 via mobile

It's been awhile since I've visited this Red Robin and the quality is just not the same. My husband asked for his burger (Mushroom Swiss) medium and they said that they could only do medium WELL or Well. Huh? Needless to say, the burgers were...not very good but I did enjoy my Caesar salad, Raspberry cream soda, and he enjoyed the unlimited fries. I might visit RR in the future but probably a different location.More

Date of visit: May 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 18, 2019 via mobile

You can always count on good food, good service and a fair price at this location. Although the are typically very busy they turn their tables quickly and the food and service is worth the wait. The menu is pretty extensive and they have a...full bar. Great place to hang out with friends or family.More

Date of visit: February 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 13, 2018

I have never been a big burger person however these are very good. There is a lot of variety - they even have a burger with a fried egg in it. My husband always gets that one and really likes the combination. Give it a...try.More

Date of visit: September 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 3, 2018

When we want a gourmet burger we go to Red Robin. Yummy food, good service. The best onion ring tower also!

Date of visit: August 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 18, 2018 via mobile

I don't know what I was eating, it was smothered in sauce, but it wasn't ground beef. I won't ever eat there again.

Date of visit: September 2018
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
View more reviews
Best nearby
Best nearby hotelsSee all
Hyatt Place Dallas/Garland/Richardson
865 reviews
.71 km away
Tru by Hilton Garland Richardson
312 reviews
.79 km away
Holiday Inn Dallas - Garland, an IHG Hotel
159 reviews
.88 km away
SpringHill Suites By Marriott Dallas Richardson/Plano
169 reviews
3.53 km away
Best nearby restaurantsSee all
Texas Roadhouse
189 reviews
.94 km away
Cheddar's Scratch Kitchen
141 reviews
.45 km away
Outback Steakhouse
100 reviews
1.14 km away
Best nearby attractionsSee all
Hawaiian Falls Garland
69 reviews
.74 km away
Curtis Culwell Center
27 reviews
.55 km away
Spring Creek Forest Preserve Nature Trail
7 reviews
.70 km away
Strike + Reel
8 reviews
1.14 km away
Questions & Answers
Get quick answers from Red Robin Gourmet Burgers staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

Red Robin Gourmet Burgers, Garland - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Red Robin Gourmet Burgers

Yes, Red Robin Gourmet Burgers offers takeout services.

Red Robin Gourmet Burgers is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5