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RATINGS
Food
Service
Value

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CUISINES
Australian
Special Diets
Vegetarian Friendly
Meals
Lunch
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meals, features, about
Reviews (57)
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LanguageEnglish
Traveler rating
21
13
6
9
8
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Reviewed July 10, 2022

small buffet of pre made/frozen food... the quality was just dreadful...we couldnt eat it..fatty roast. prepacked salads, pizza with nothing on it..it was simply gross...but the staff were just lovely.

Date of visit: June 2022
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Reviewed April 2, 2022 via mobile

Food was very very average. Very disappointing. Staff were nice. But wouldnt go back. I would rather go to the paky pub in main st.

Date of visit: April 2022
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Reviewed March 16, 2021

This is a buffet menu which catered for a mixed aged party with a wide selection of tastes to cater for. Plenty of options available, though quality varied from dish to dish. You are able to 'construct' a meal (entre, main and dessert) or simply...go back as often as you wanted for your favourite food. Friendly and helpful staff members. Boomerang destination.More

Date of visit: March 2021
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Reviewed January 15, 2021

Love the food served at this hotel and great atmosphere in the gaming area in my opinion this hotel is one of the better one in Pakenham

Date of visit: January 2021
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Reviewed November 25, 2020 via mobile

We have visited this hotel a few times as the kids love the playground and the all you can eat buffet. The food has always been terrible in our opinion, we are not expecting a 5 star restaurant but its pretty disappointing. We visited last...night and they can't even get the simple things right. Most people go and load their plate up with prawns, while i had a craving for salad, their was no dressing on the salad nor was there non available, infact apparently there was no dressing available in the entire hotel. The roasts are always dry and overcooked. Last night I asked for some roast pork. While there was a fresh pork sitting there waiting to be carved I was CHUCKED yes chucked, a few pieces of dried up chunks of left over pork from the previous roast that I wouldn't even feed to my dog. Pizza was cold and falling apart, lasagne was beautiful. No one seemed to be happy there, infact the only time we got a smile was from entry staff. Im not 1 to complain but we won't be visiting again. Maybe they just need some time to recover after covid, that being said it wasn't great priorMore

Date of visit: November 2020
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Reviewed March 3, 2020

Food was great, atmosphere pleasant, lots of variety in menu. Pretty good experience. We went with another couple and wee able to have a conversation easily.

Date of visit: January 2020
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Reviewed February 19, 2020 via mobile

First time here, lovely atmosphere, nice and quiet, would definitely come back again. Actually we are going back in a fortnight. Have been to a similiar style restaurant and can positively say that this is the better of them all. Food was abundant and plenty...of variety, service was great and staff were friendly. What more could you askMore

Date of visit: February 2020
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Reviewed January 8, 2020 via mobile

Plenty of room. No crowds. Overall everyone enjoyed the food. Was all Fresh and Delicious Food. And the desserts were 10/10 I personally had the trifle was absolutely yummy!

Date of visit: January 2020
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Reviewed January 4, 2020

This was our first time and it was a fairly good deal. As a vegetarian, I had enough to choose from and was certainly full enough. They could afford to just add a few more vegetarian dishes. You would struggle if you were a Vegan....But overall quite a good deal for the variety of food, we were very full when we left.More

Date of visit: January 2020
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Reviewed December 28, 2019

We had our staff Christmas party here this year, the second time we’ve done this. The venue is really attractive and welcoming since the “face lift” and with the large turn over of guests, the food was constantly fresh. A very good choice of food...so it suited our many dietary needs. The staff were all really friendly and the general ambience was great. I would recommend this for a good meal and suitable for a small family or larger eventMore

Date of visit: December 2019
Helpful?1  
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Reviewed November 24, 2019 via mobile

Dropped in here last week.Sadly lacking in Atmosphere and very few people in. Didn’t eat but the food looked an average affair. Had a couple of drinks and played a couple of games in the sports bar.

Date of visit: October 2019
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Reviewed September 28, 2019

Coffee extremely weak and lukewarm! Eggs and toast you’d think would easy enough to master for a ‘chef’ but it was not good. Just go somewhere else!

Date of visit: September 2019
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Reviewed September 3, 2019

We came here recently as a big table of 18 for Father's day and everybody really enjoyed it. Castello's is really clean and spacious, the staff were very lovely and the food was great! At most buffet places the food can be very bland and...there is a lot of it, Castello's was not like this! The food was fresh, flavoursome and really tasty! We are already planning our next trip back. Great work guys!More

Date of visit: September 2019
Helpful?1  
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Reviewed September 1, 2019

Took us an hour of driving around in the dark, and asking people for directions, for us to find this well hidden pub! Seriously, all their bright signage is at the back of the building! From the front (Princes Hwy) in the dark all you...can see is the Thirsty Camel bottle-o. Anyway, food was a very bland and ordinary buffet. Staff obviously don't like working there, but were trying to put a nice face on for the customers. (Never a good look to see waiting staff having an 'it's not fair' gab about working conditions). Drinks were well watered down, so if you go, just order water, its the same stuff. Actually, just dont bother.More

Date of visit: September 2019
Helpful?2  
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Reviewed August 18, 2019 via mobile

Sadly the amazing wait staff’s friendly, helpful and bubbly service can’t make up for the poor quality food being put out by the chefs who seem to have given up or don’t have any passion for the food they are serving. Dry roast meats, undercooked...roast veg, cold Asian greens, a salad bar which wasn’t fresh, watermelon slices which have rubbery rinds and an apple crumble which has gone partly chewy because of sitting in the bane Marie too long - were what we were offered as part of tonight’s buffet. Yes, it’s a buffet and I know you can’t expect a lot from one unless you’re at crown or in America, but the price tag for a family of 4 not inclusive of drinks at $93 is not worth the food on offer. Too bad because the service was fantasticMore

Date of visit: August 2019
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heathermE5827ZO
February 8, 2020|
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Response from 921diannej | Reviewed this property |
Guessing it should be ok
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Castello's Pakenham Hotel - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Castello's Pakenham Hotel

Castello's Pakenham Hotel is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5