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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner, Drinks, Late Night
View all details
meals, features, about
Reviews (259)
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259 results
Traveler rating
186
43
18
2
10
Traveler type
Time of year
LanguageEnglish
Traveler rating
186
43
18
2
10
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All reviews fondue cheese meat dessert server
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Reviewed 16 October 2020 via mobile

Came to The Melting Pot for my anniversary and had such an amazing experience. All the staff was very friendly but my server was absolutely amazing. Coty was such a nice, polite and personable server. We felt bad for only being on our second course...since it was well past 10pm and he did not even try to rush us or make us feel bad for keeping him past closing hours. The manager was also extremely nice and often passed by the table to check on us and make sure we were having an enjoyable night. We had a great experience and will definitely be back for every anniversary!!More

Date of visit: October 2020
Helpful?
Reviewed 11 August 2020 via mobile

Even if you’ve never experienced this style of dining, I highly recommend The Melting Pot. We were first timers and were treated extremely well by our waitress Emily. The food is abundant, fresh, and very well presented. Be prepared to spend an evening, this is...not a quick meal!More

Date of visit: August 2020
Helpful?
Reviewed 27 May 2020

The service was exceptional and so was the food. Be sure to set aside approx. 1.5 hours to enjoy the entire dinner/dessert experience!

Date of visit: March 2020
Helpful?
Reviewed 15 March 2020

Service was fantastic. Food was delicious!!! Very attentive and knowledgeable explaining the process.

Date of visit: March 2020
Helpful?
W9194TObrians, Owner at The Melting Pot, responded to this reviewResponded 16 March 2020

We are glad to hear about your wonderful experience! Thank you for taking the time to tell us. We will pass the praise along to Omari!! We look forward to serving you again in the future!

Reviewed 14 March 2020

Great food. Great service. Great experience. Our server was Nikki, and she was very attentive and sweet.

Date of visit: March 2020
Helpful?
W9194TObrians, Owner at The Melting Pot, responded to this reviewResponded 16 March 2020

Thank you for taking the time to let us know about your wonderful experience. We will pass the praise along to Nikki and look forward to serving you again in the future!

Reviewed 2 March 2020

We had a group of 9 people to celebrate my Granddaughter's Birthday. 9 people around 2 small tables with two small fondue pots. This is okay for cheese & chocolate but definitely not for the cooking of meat & veggies. Reaching across each other &...18 skewers in the two pots was truly annoying. Meat was not getting cooked. We were there 4 hours - cooked our own food and the cost was astronomical. Truly an experience I am kicking myself for doing.More

Date of visit: March 2020
Helpful?
W9194TObrians, Owner at The Melting Pot, responded to this reviewResponded 16 March 2020

We are so sorry to hear about your poor experience. If there is something we could do, please feel free to reach out to us. Hope to serve you again in the future for a more enjoyable dining experience.

Reviewed 8 February 2020 via mobile

My boyfriend and I went close to Valentine’ Day and had the Valentine’s Day special. It was so good! It was $64 dollars each for us. The service was great (waiter was so sweet), it was fast service and overall a good experience! Will be...back again!More

Date of visit: February 2020
Helpful?
W9194TObrians, Owner at The Melting Pot, responded to this reviewResponded 16 March 2020

So glad to hear about your wonderful experience. We look forward to serving you in the future!

Reviewed 8 February 2020

Went online to make a reservation for Valentine's day two weeks ago. It said you can only make reservations a week ahead. I woke up this morning to make the reservation online and then it said it's only possible to make a reservation for V-day...by phone.... Okay... Well I called as soon as they open and they say their reservations are booked. Unprofessional website and service. Avoid at all costs.More

Date of visit: February 2020
Helpful?
W9194TObrians, Owner at The Melting Pot, responded to this reviewResponded 16 March 2020

We apologize for the way our online system works and are looking into a solution. Always feel free to call us early. Very sorry for the inconvenience.

Reviewed 8 February 2020 via mobile

I tried to make reservations online over 2 weeks in advance for valentine's day. Their website said you could only make reservations a week out. I called as soon as they opened a week in advance and they said they were already booked. Absolutely unacceptable...way to run a business. I wont be dining here anymore in the future.More

Date of visit: February 2020
Helpful?1  
W9194TObrians, Owner at The Melting Pot, responded to this reviewResponded 16 March 2020

We apologize for the way our online system works and are looking into a solution. Always feel free to call us early. Very sorry for the inconvenience.

Reviewed 9 October 2019

First time to the melting pot and it was amazing!! Our server, Omari made it a great experience. No rush, great food, great service. I will definitely be back!!

Date of visit: October 2019
Helpful?1  
W9194TObrians, Owner at The Melting Pot, responded to this reviewResponded 16 March 2020

Thank you for letting us know about your wonderful experience. We will certainly pass the praise along to Omari!

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Frequently Asked Questions about The Melting Pot

The Melting Pot is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 3.5
  • Atmosphere: 4.5