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The Mad Hatter's Bake Shop

1802 W Main St, Durham, NC 27705-4840
+1 919-286-1987
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  • Excellent43%
  • Very good38%
  • Average10%
  • Poor3%
  • Terrible6%
Travelers talk about
“brunch” (8 reviews)
“cake” (14 reviews)
Open Now
7:00 AM - 9:00 PM Hours
American, Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
₱₱ - ₱₱₱
1802 W Main St, Durham, NC 27705-4840
All Details
Write a ReviewReviews (166)
Traveler rating
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1 - 10 of 165 reviews

Reviewed 16 July 2018

Heck, just going in and taking a deep breath is worth coming here. The sandwiches are made fresh, the bakery is out of this world. You can't visit Duke and not eat at this place. My daughter and I loved it. Do yourself a favor...More

Thank Steve P
Katherine R, Guest Relations Manager at The Mad Hatter's Bake Shop, responded to this reviewResponded 3 weeks ago

Hi Steve - Thank you for your kind words! We’re so glad you and your daughter had a wonderful lunch here. Please come back and see us again soon!

Reviewed 26 June 2018

This is another Nosh-style spot, where you order at the front counter, get a number, and your food comes out to wherever you find a table. However, the offerings exceed the Nosh offerings, with a delicious mix of sandwiches, wraps, salads, etc. The sides lack...More

Thank ckassotis
Katherine R, Guest Relations Manager at The Mad Hatter's Bake Shop, responded to this reviewResponded 3 weeks ago

Hi ckassotis - We’re happy to hear you had such a great experience! Thank you so much for sharing - and thanks for your feedback about our daily sides. We’ll definitely pass that along to our culinary team. Looking forward to serving you again soon!

Reviewed 24 June 2018 via mobile

Had breakfast here. The food is ordered at the counter, then brought to your table. Varied menu. Food is okay, coffee is not, at least not to my liking. Excellent scones. Rather noisy and busy. Prices are reasonable. Okay place. There are probably better choices.

Thank Edith G
Katherine R, Guest Relations Manager at The Mad Hatter's Bake Shop, responded to this reviewResponded 3 weeks ago

Hi Edith - Thank you so much for your feedback! We’re sorry to hear our coffee and our atmosphere weren’t up to your expectations (and we know breakfast can certainly get busy around here). We’d love for you to give us another shot!

Reviewed 27 May 2018 via mobile

This is a fairly antiseptic restaurant. The coffee was mediocre. The bagel with egg was okay. Prices seemed high. I bought a scone to go. That was good.More

Thank Deirdre B
Katherine R, Guest Relations Manager at The Mad Hatter's Bake Shop, responded to this reviewResponded 3 weeks ago

Hi Deirdre - We’re disappointed to hear you didn’t enjoy your experience, but we’re genuinely confused about the bagel you received because we don’t offer bagels on our menu. If you have a moment, we’d love to hear more about your experience - please email...More

Reviewed 6 May 2018

While visiting we ate here for breakfast. It has a nice decor and the food is great. I had the breakfast wrap with sausage and bean and it was big enough to eat later for lunch. The chia tea was sweet. I just wish I...More

Thank Nancy U
Katherine R, Guest Relations Manager at The Mad Hatter's Bake Shop, responded to this reviewResponded 3 weeks ago

Hi Nancy - Thank you for your feedback! We’re so glad you enjoyed your experience here, and we hope to see you again soon (we’ll be sure to send you home with some Duke cookies next time)!

Reviewed 29 April 2018 via mobile

The recent remodel had made this place extremely tight with tables. It is impossible to get around since there are tables everywhere with no organization or aisles. The food delivery to he table was very slow. I got a yogurt parfait which you would think...More

Thank 898emilys
Reviewed 8 April 2018

Used to be my favorite place. A recent remodel took away the microwave so now I think of the Mad Hatter as a place to get cold coffee. I like to have a sip of coffee while I am waiting for my food, then eat....More

Thank Cecil30
Reviewed 28 January 2018 via mobile

We took our 3 kids (2-8) for breakfast and the people were very accommodating. We ordered the silver dollar pancakes which arrived immediately to keep the kids busy. The egg biscuit was really good and the biscuit delicious. Someone had a croissant sandwich and they...More

Thank Barbara B
Reviewed 24 January 2018 via mobile

OMG! A must try for breakfast and lunch. Fresh brewed coffee, danish, cakes, scones, breads, and cook to order breakfast options. WiFi, Everyone was on their computers just banging away. We had the chocolate chip filled croissant and blueberry scone. Excellent!

Thank 8gregoryt
Reviewed 7 January 2018 via mobile

Our kids took us here during our Holiday visit. The food and staff were awesome. Particularly noteworthy is the menu-simple, yet covers a lot of cultures. Can’t wait to go back.

Thank Peri A
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Ask a question
Questions & Answers
Betty H
25 July 2018|
Response from Steve P | Reviewed this property |
I am not sure if you can. The menu states kids menu is for 12 and under. Give them a call.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Brunch, Lunch
Restaurant features
Takeout, Outdoor Seating, Seating, Wheelchair Accessible, Free Wifi
Good for
Families with children, Kids
Open Hours
8:00 AM - 5:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
7:00 AM - 9:00 PM
Location and Contact Information
  • Address: 1802 W Main St, Durham, NC 27705-4840
  • Location: United States  >  North Carolina (NC)  >  Durham
  • Phone Number: +1 919-286-1987
  • E-mail
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