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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
Special Diets
Gluten Free Options
FEATURES
Takeout, Seating, Highchairs Available, Wheelchair Accessible, Accepts Credit Cards
Reviews (366)
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360 results
Traveler rating
261
75
21
1
2
Traveler type
Time of year
LanguageEnglish
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Traveler rating
261
75
21
1
2
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All reviews ice cream unique flavors vegan options scoop parlor downtown strawberry yummy
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Reviewed 25 July 2021 via mobile

Only the walk up window is open so you order and pay and then walk a little to another door and they give you your ice cream. I had the butter salted Carmel….a tad too buttery tasting for me. My husband had the chocolate and...he liked it. You can get your ice cream and cross the street to sit in a park (which had many people asking for money).More

Date of visit: July 2021
Helpful?
Reviewed 25 October 2020

Loved the choice of non-everyday flavors. Some very creative combinations for sure. Delious ice cream that is a real treat. Yummmm

Date of visit: October 2020
Helpful?2  
Reviewed 18 January 2020 via mobile

Angry and aggressive looking employees wearing radical identity politics clothing. Very unwelcoming and hostile vibe. Couldn’t get out fast enough.

Date of visit: January 2020
Helpful?6  
Reviewed 15 January 2020 via mobile

I had a scoop of blackberry peach and a scoop of strawberry rosewater. They were delicious! The building was kept very warm, so we did opt to go outside to enjoy it.

Date of visit: January 2020
Helpful?1  
Reviewed 7 December 2019 via mobile

Oh man, this ice cream is unreal. They have local, uncommon flavors in addition to some regular staples. I had the Molasses Gingerbread ice cream due to the seasonal natural. It was divine. There are actual freshly baked gingerbread cookies in the mix. The don’t...skimp you on the amount in each scoop either. I also sampled the Sweet Potato ice cream. I’m pretty sure that it is offered year round. It was delicious. I rode 20 minutes out of the way to try it out and it was well worth it. The guides and recommendations are very accurate. My Uber driver recommended the brownie. Holy cow was it incredible. I let it warm up. It was the fudgiest most heavenly thing I may have ever eaten.More

Date of visit: December 2019
Helpful?2  
Reviewed 7 November 2019

This place ice cream is amazing! What a pleasure! We tried the pumpkin pie and the mint Oreo (vegan)... wow! Yummy Would like to try all flavors. Next visit!

Date of visit: September 2019
Helpful?
Reviewed 6 November 2019

Very unique parlor. Have unusual flavors as well as normal favorite flavors. Lines are always long and backed up out the door but moves very quickly. Atmosphere seems like something out of the early days. Unique place to visit.

Date of visit: May 2019
Helpful?
Reviewed 6 November 2019

solid ice cream place, great history in African-American historic section of downtown Durham. Ice cream is good, not great, but certainly solid. It's mainly the location, one of the only dessert options in downtown.

Date of visit: November 2019
Helpful?
Reviewed 3 November 2019 via mobile

Good ice cream with vegan options available. Plenty of baked vegan cookies as well. Long lines, but fast service.

Date of visit: November 2019
Helpful?
Reviewed 17 October 2019 via mobile

Although there was a long line to be served on a Saturday night, the ice cream was worth it. The butter pecan was great. Central location in downtown Durham

Date of visit: October 2019
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Questions & Answers
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Road786741
18 July 2018|
AnswerShow all 8 answers
Response from David K | Reviewed this property |
Scoop.
2
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Frequently Asked Questions about The Parlour

Yes, The Parlour offers takeout services.

The Parlour is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4