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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$10
CUISINES
Bar, International, Pub
Meals
Brunch, Breakfast, Lunch, Dinner, Late Night, Drinks
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features, about
Reviews (101)
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Traveler rating
24
38
20
5
3
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LanguageEnglish
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Traveler rating
24
38
20
5
3
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Reviewed 23 February 2020 via mobile

Never coming back here and never recommending anyone to eat or stay here. I had low expectations, but this was by far an all time low in my world travel experience, and I'm from this country, so I know what kind of way they were...fooling us. I'm also working for a travel company so I'm not even being biased when I say that this was my worst managament experience ever. As we looked around for a place to eat, we decided to just eat at the place we already booked to stay in which was this hotel. Harley's pub and hotel was surprisingly filled with very old men and very young filipinas.. so you'd know what kind of area this is. The price of their food ranges from 190-500 pesos for a regular meal (which is pretty high for a meal in the area which costs below 150 usually). The "sausage platter" I had was 195 and yet it was not a platter, it was like 1 sausage cut into smaller slices. Their mashed potatoes were definitely just powder. Small servings. Next, we requested the poached fish fillet to be cooked again since as my partner opened it and ate a few bites he noticed that the inside part was raw (see attached picture) and after my partner felt unwell from the few bites he had from it, he cancelled the recooking of the fish and wanted the whole order to be cancelled. The manager came to us and told us that they weren't going to cancel the order but they could change the order to something else. The manager insisted that there was nothing wrong with the fish (she even opened it - see attached photo), the manager's excuse was that's how poached fish is supposed to look. You can clearly see it from my photo that the fish is raw. Me and my partner look young but we know how to cook food so we would know if it's raw. It was unsafe to eat and we told her that it was asked to be recooked. I was immensely disappointed with the manager's need to point out that it is not their fault and that's how fish is supposed to look like. The manager even mentioned they have been there for 10 years so they know what they're doing. It's like they were telling us that they are perfect and their cooking shouldn't be questioned. Wow. I even asked her "so you're just not going to believe what your customer is complaining about?" To which she expressed that she's only explaining how it's cooked. I really can't believe how they handled the whole situation where they were pushing their way instead of being more humble and letting the customer feel that they have a right to tell them if their food is not edible. The customer is your priority. We didn't feel comfortable after the confrontation, they made us feel unwelcome and they didn't even say anything as we left. Their table with the manager sitting down was right behind us so they saw us leaving and they didn't say a word, not even an apology. This lunch before staying in their small hotel ruined our experience there, ruined the mood and made us just want to get out of there. The room we stayed in had lots of mosquitoes and the bathroom is quite small and dirty. The fan had rust and dust. You'll just have to experience it yourself if you want an overall bad experience. The only good thing here was that there was a smart TV.More

Date of visit: February 2020
Helpful?2  
Reviewed 15 January 2020 via mobile

I come to this awesome bar because I can get decent beer on tap and not the usual Filipino San Miguel dog wee wee.

Date of visit: January 2020
Helpful?4  
Reviewed 29 December 2019

Very chill place pretty quiet with fans for open air comfort. Had vindaloo which was good but not like UK. 2nd time had pork schnitzel with fries and side salad. Both were done as ordered with avg service time by a smiling waitress. Nice

Date of visit: December 2019
Helpful?
Reviewed 25 December 2019 via mobile

Average food from a limited menu, reallllly average service. Takes ages to get the attention of waitresses who prefer to stand around the cashier chatting whilst customers ring a bell and wait and wait and wait.

Date of visit: December 2019
Helpful?
Reviewed 10 December 2019

l stayed there in november for 17 days the hotel is right on the beachfront of subic bay l stayed in room D beachfront had ny breakfast and coffee every morning and then go for a swim, Marlou and Mick are great hosts along with...all the great stafff , Hanna ,Irene Elaine ,Marvin ,and Rubuen ,l would recommend your stay anytime as l will be back myself , they also have a sports bar all the footy from USA ,England and cricket from Australia ,ask for beachfront room great view of the bay ph +63 920 945 2525More

Date of visit: November 2019
Helpful?1  
Lou E, Manager at Harley's Pub and Hotel, responded to this reviewResponded 12 December 2019

Hello Sir Brian, In behalf Harleys Management & Staff we would to Thank you for the very Nice review/recommendation. We are happy that you have enjoyed your stay and we are looking forward to serve you again in the near future. Regards, HarleysPub & Hotel

Reviewed 1 November 2019

Nice place to have drinks and watch sports. Rooms not so much. No lobby or front desk. Rooms are small. Bathroom was separated by a small wall that did not reach to the ceiling. No doors, just a curtain. Friendly wait staff. SMB on tap.

Date of visit: October 2019
Helpful?3  
Reviewed 9 October 2019

its a dark dingy place i suppose if you want to watch sport on TV its ok but for anything else there are far better places close by the food was very ordinary and not worth the price

Date of visit: October 2019
Helpful?1  
Reviewed 13 June 2019

I feel for the staff here as the service was pretty good by local standards. I had a drink and ordered the Swedish Beef Stew with mash potato. MISTAKE! This was my only visit to Harley's but dissuaded me from ever returning. It's a shame...as there are quite possibly many good things on their menu but........ At first sight I was impressed by the portion size. However the mash potato tasted like it was straight out of a packet. If it was made from real potato I don't know how they managed to turn it into what I thought could only have been an insipid powdered mash, that they seemingly added too much water to. Reminded me of school dinners. The few pieces of meat that were in the stew were nice and tender. However it was swimming in a sauce which could also only have been produced from a "just add water" packet. The flavourless carrots were so over cooked that they disintegrated to the touch. This was an extremely disappointing experience. I was expecting something really good at that price, and given the surroundings. I didn't complain because I thought that, technically they could just point out that it is what it says in the menu but I did vote with my feet. It's very rare for me to write about a negative experience but I felt compelled to this time.More

Date of visit: June 2019
Helpful?3  
Reviewed 10 June 2019 via mobile

I called in here for my birthday eager to give myself a treat of Surf & Turf. However there were no prawns available so that plan failed. I decided to try Vindaloo Curry Pasta. I thought this was an interesting combination. I enjoyed it immensely...and they did not hold back on the spice.More

Date of visit: June 2019
Helpful?1  
Reviewed 25 April 2019

I ate breakfast here everyday for a week. Real bacon, not that wafer thing crap that crumbles. And the little roasted potatoes with rosemary are to die for. YUM!

Date of visit: April 2019
Helpful?2  
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Questions & Answers
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Roger A
7 March 2019|
AnswerShow all 2 answers
Response from ScottD79 | Reviewed this property |
Yes.
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Damian T
1 April 2015|
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Response from StephenSNR |
Yes there is small beach behind Harley’s water warm
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