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Gelato Factory

Jl. Kayu Aya 32 | Oberoi, Seminyak, Indonesia
+62 361 739124
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Overview
  • Excellent66%
  • Very good25%
  • Average5%
  • Poor3%
  • Terrible1%
Travelers talk about
“gelato” (122 reviews)
“crepes” (22 reviews)
“ice cream” (55 reviews)
Open Now
8:30 AM - 11:59 PM Hours
CUISINES
Italian, Vegan Options, Gluten Free Options, Vegetarian Friendly
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Jl. Kayu Aya 32 | Oberoi, Seminyak, Indonesia
All Details
Write a ReviewReviews (311)
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1 - 10 of 238 reviews

Reviewed 2 weeks ago via mobile

It's beautiful place with wonderful environment.Expect busy road in front of the shop.Still one of the place you must try.

Thank ActAndFact
Tricia O, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 2 weeks ago

We love you come to cool down at Gelato Factory Hope to be seeing you again soon for more gelato  The Gelato Factory Team

Reviewed 3 weeks ago via mobile

いつも通りがけには列が出来ています。 店内は広くはないですが、二階に席もありトイレも有り。 ¥400程で2スクープとトッピング付きのアイスクリームを沢山の種類から選べます。 店前にバイクは駐車可能。スミニャックビレッジからは徒歩約10分程です。 One of popular gelato shops in Seminyak. About $4 you can get 2 scoops of ice cream and toppings, you can choose from many flavours! Service is friendly and quick. About 10 mins on foot from Seminyak village. There is parking...More

Thank sari135
Tricia O, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 2 weeks ago

What a great review. Thank you so much Hope to be seeing to again soon for more gelato 😋🍦😋 The Gelato Factory Team

Reviewed 7 June 2018

By far, it's the best (if not better) place to get your gelato needs. They have few branches and all are scattered in different part of Bali. Staff are attentive and friendly. Flavours selection are fantastic.

Thank felixchen07
Tricia O, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 9 June 2018

Hi Felix, How wonderful to read this. It gives us great pleasure to know you enjoy our gelato so much. We do hope you will be passing by soon for more gelato The Gelato Factory Team

Reviewed 17 May 2018 via mobile

There are quite a few places in Seminyak selling gelato and ice cream. This shop is located at the heart of seminyak near La Favela. There are plenty of flavors to choose from, and we love the decor.

Thank Ed-Henry
Tricia O, Public Relations Manager at Gelato Factory, responded to this reviewResponded 22 May 2018

Hi Ed, Thank you for you review, great to hear you found Gelato Factory a fun place Hope to be seeing you again soon to try some more flavours The Gelato Factory Team

Reviewed 5 May 2018 via mobile

This place is in a great location and the crepes are amazing! Fantastic selection of ice cream flavours and fruit juices/smoothies. The price is also great and worth every penny. Must visit if in seminyak!!

Thank WillAshleighF_OBG
gelato f, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 7 May 2018

HI Terry, That's a great review. Very happy to hear you found our crepes amazing 😀 Hope you will passing by again soon The Gelato Factory Team

Reviewed 28 April 2018 via mobile

I stood in the line and there is no line system. I was first but had to wait around while others were being served. After this happened three times we left and I brought gelato elsewhere. Pretty poor form.More

1  Thank RickyLP22
Tricia O, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 30 April 2018

Hi Ricky, That is very distressing to hear, which day were you there pls? Could you pls e mail to gelatofactorybali@gmail.com we would greatly appreciate your help in this as it is for sure it is something we will address. We are confident this is...More

Reviewed 26 April 2018

Great Taste for the sugar lovers and people with a sweet tooth, I went twice lol, but definitely worth itMore

Thank Tariq M
Tricia O, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 30 April 2018

Hi Tariq, We do keep our sugar level to the minimum, without jeopardising the integrity of our gelato so we can still enjoy awesome gelato. So happy to hear your visit to Gelato Factory was worth it and for sure we look forward to your...More

Reviewed 25 April 2018 via mobile

Good gelato...and bad attitude service, no love no passion no hope for asking...just flat face Sorry...we missed gelato factory with smiled and happiness face 😑More

Thank Thomas_Harjanto
gelato f, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 5 May 2018

Dear Thomas, We are very happy to hear you enjoyed your gelato. Regarding the staff, we will certainly look into this, thank you for your feed back. Please come by and have a chat with our manager Katia, and we invite you for a complementary...More

Reviewed 16 March 2018

Best gelato i've had in Bali! They are soft, not too sweet, many variants, just perfect. Service is great, too. A must-try for gelato lovers.

Thank ameliaamaris
gelato f, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 19 March 2018

H i Amelia, Best gelato in Bali, yeah thank you, so happy to hear you are appreciating our creamy gelato and great service We do hope to be seeing you again soon for more yummy gelato 😀 The Gelato Factory Team

Reviewed 13 March 2018 via mobile

Good size serve, good price. Friendly staff. Tastes great as well. If you only get one gelato on ur trip. This is the one.

Thank Cyclone78
gelato f, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 15 March 2018

Hi Cyclone, Great review, much appreciated Hope to be seeing you soon for more gelato The Gelato Factory Team

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$5
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Kids, Families with children
Open Hours
Sunday
8:30 AM - 11:59 PM
Monday
8:30 AM - 11:59 PM
Tuesday
8:30 AM - 11:59 PM
Wednesday
8:30 AM - 11:59 PM
Thursday
8:30 AM - 11:59 PM
Friday
8:30 AM - 11:59 PM
Saturday
8:30 AM - 11:59 PM
Location and Contact Information
  • Address: Jl. Kayu Aya 32 | Oberoi, Seminyak, Indonesia
  • Location: Asia  >  Indonesia  >  Bali  >  Kuta District  >  Seminyak
  • Phone Number: +62 361 739124
  • E-mail
Description
Taste our gelato and feel like you have been transported to Italy. All of our gelatos and sorbets are made on the premises fresh daily, and are completely natural with no added preservatives, using only fresh milk, the true Italian way. The choice of flavours is vast, from the classic vanilla gelato to exotic dragon fruit sorbet. Combining our gelato with crepes, waffles, pancakes, banana splits and brioche we create awesome sweet treats perfect for desserts, a snack or an indulgent breakfast. Not to forget the Italian classics, Paccuigo and Mangia e bevi.
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