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Gelato Factory

Jl. Kayu Aya 32 | Oberoi, Seminyak, Indonesia
+62 361 739124
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Overview
  • Excellent66%
  • Very good25%
  • Average5%
  • Poor3%
  • Terrible1%
Travelers talk about
“gelato” (117 reviews)
“crepes” (21 reviews)
“ice cream” (54 reviews)
Closed Now
Hours
CUISINES
Italian, Cafe, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Jl. Kayu Aya 32 | Oberoi, Seminyak, Indonesia
All Details
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1 - 10 of 235 reviews

Reviewed 3 days ago via mobile

There are quite a few places in Seminyak selling gelato and ice cream. This shop is located at the heart of seminyak near La Favela. There are plenty of flavors to choose from, and we love the decor.

Thank Ed-Henry
Reviewed 2 weeks ago via mobile

This place is in a great location and the crepes are amazing! Fantastic selection of ice cream flavours and fruit juices/smoothies. The price is also great and worth every penny. Must visit if in seminyak!!

Thank WillAshleighF_OBG
gelato f, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 2 weeks ago

HI Terry, That's a great review. Very happy to hear you found our crepes amazing 😀 Hope you will passing by again soon The Gelato Factory Team

Reviewed 3 weeks ago via mobile

I stood in the line and there is no line system. I was first but had to wait around while others were being served. After this happened three times we left and I brought gelato elsewhere. Pretty poor form.More

Thank RickyLP22
Tricia O, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 3 weeks ago

Hi Ricky, That is very distressing to hear, which day were you there pls? Could you pls e mail to gelatofactorybali@gmail.com we would greatly appreciate your help in this as it is for sure it is something we will address. We are confident this is...More

Reviewed 3 weeks ago

Great Taste for the sugar lovers and people with a sweet tooth, I went twice lol, but definitely worth itMore

Thank Tariq M
Tricia O, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 3 weeks ago

Hi Tariq, We do keep our sugar level to the minimum, without jeopardising the integrity of our gelato so we can still enjoy awesome gelato. So happy to hear your visit to Gelato Factory was worth it and for sure we look forward to your...More

Reviewed 3 weeks ago via mobile

Good gelato...and bad attitude service, no love no passion no hope for asking...just flat face Sorry...we missed gelato factory with smiled and happiness face 😑More

Thank Thomas_Harjanto
gelato f, Guest Relations Manager at Gelato Factory, responded to this reviewResponded 2 weeks ago

Dear Thomas, We are very happy to hear you enjoyed your gelato. Regarding the staff, we will certainly look into this, thank you for your feed back. Please come by and have a chat with our manager Katia, and we invite you for a complementary...More

Reviewed March 16, 2018

Best gelato i've had in Bali! They are soft, not too sweet, many variants, just perfect. Service is great, too. A must-try for gelato lovers.

Thank ameliaamaris
gelato f, Guest Relations Manager at Gelato Factory, responded to this reviewResponded March 19, 2018

H i Amelia, Best gelato in Bali, yeah thank you, so happy to hear you are appreciating our creamy gelato and great service We do hope to be seeing you again soon for more yummy gelato 😀 The Gelato Factory Team

Reviewed March 13, 2018 via mobile

Good size serve, good price. Friendly staff. Tastes great as well. If you only get one gelato on ur trip. This is the one.

Thank Cyclone78
gelato f, Guest Relations Manager at Gelato Factory, responded to this reviewResponded March 15, 2018

Hi Cyclone, Great review, much appreciated Hope to be seeing you soon for more gelato The Gelato Factory Team

Reviewed March 9, 2018 via mobile

Had the most delicious fruit salad filled with so much fruit, 1 scoop gelato, and a waffle. Very afforable compared to other popular places in Bali. Paid 30k for a large portion of fruit.

Thank girlrenewed
Tricia O, Guest Relations Manager at Gelato Factory, responded to this reviewResponded March 13, 2018

Hi there, Just want to say thank you for finding time to write your sweet helpful review for us, much appreciated. We do hope you will be passing by soon for more gelato The Gelato Factory Team

Reviewed February 14, 2018 via mobile

Tried the Gelato Factory today....yummy ! So many flavours to choose from , went for a sundae with 2 scoops , came with sliced strawberries and banana and 3 choices of toppings. Staff here were very friendly and helpful too , great way to break...More

Thank BundyRed
Tricia O, Guest Relations Manager at Gelato Factory, responded to this reviewResponded February 20, 2018

Hi Bundy, Thanks for finding time to write you great review, Awesome to hear you find our gelato yummy and had a great sundae We do hope to be seeing you again soon The Gelato Factory Team

Reviewed January 23, 2018 via mobile

The best gelato in Bali 😋 Good service, friendly staff, very nice place. The real Italian Gelato is simply delicious and the cone is TOP !

Thank mnlbaldini
Tricia O, Guest Relations Manager at Gelato Factory, responded to this reviewResponded January 25, 2018

Hi there, Thank you so much for your review. How wonderful to hear how much you enjoyed your gelato and also the place and our friendly staff We do hope you will be passing by soon for more gelato The Gelato Factory Team

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$2 - US$5
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Accepts Mastercard, Accepts Visa, Free Wifi
Good for
Families with children, Kids
Open Hours
Sunday
8:30 AM - 11:59 PM
Monday
8:30 AM - 11:59 PM
Tuesday
8:30 AM - 11:59 PM
Wednesday
8:30 AM - 11:59 PM
Thursday
8:30 AM - 11:59 PM
Friday
8:30 AM - 11:59 PM
Saturday
8:30 AM - 11:59 PM
Location and Contact Information
  • Address: Jl. Kayu Aya 32 | Oberoi, Seminyak, Indonesia
  • Location: Asia  >  Indonesia  >  Bali  >  Kuta District  >  Seminyak
  • Phone Number: +62 361 739124
  • E-mail
Description
Taste our gelato and feel like you have been transported to Italy. All of our gelatos and sorbets are made on the premises fresh daily, and are completely natural with no added preservatives, using only fresh milk, the true Italian way. The choice of flavours is vast, from the classic vanilla gelato to exotic dragon fruit sorbet. Combining our gelato with crepes, waffles, pancakes, banana splits and brioche we create awesome sweet treats perfect for desserts, a snack or an indulgent breakfast. Not to forget the Italian classics, Paccuigo and Mangia e bevi.
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