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One of the highlights of any trip to the Wildwood Boardwalk is to get some Curley's Fries and a Lemonade Shake Up. This past week, my daughter and I stopped at the Curley's Fries on Mariner's Landing on the Boardwalk for our first and likely...last trip to Curley's for the remainder of the year.
When we walked up to the service counter, the employee, her co-worker and their manager were joking with each other and left us there standing in front of the cash register while they were chuckling away not wearing their masks and standing within a foot or less of each other. When the laughter finally ceased, the cashier rudely asked us "What do you want?". I asked for the combo with a medium fries, a Lemonade Shake Up and a side of cheese for a whopping $16 for a small snack and a drink.
The cashier takes my payment and then grabs our fries and lemonade that were some how already made. When I went to touch the fries to let my daughter know whether they were really hot and would need a minute to cool, I found the fries were cold and limp. I turned around and walked the couple of feet back to the register to interrupt the yet again laughing cashier and her co-worker which I was promptly greeted with "What do you want now?". I told her that the fries were ice cold and limp and I wanted fresh fries. She looked very annoyed and told me to wait a sec and to meet her over by the pick up counter on the other side of the registers. After dropping fresh fries into the fryer, she pulled them out of the fryer about a minute later, then dumped enough salt on the fries to make the ocean taste sweet. I had to ask her to stop salting my fries and she seemed even more perturbed that I made yet another request of her. She said "Here" and put the overly salted fries on the counter and they were barely cooked to where they were still starchy and barely crispy.
If my daughter wasn't hungry and looking forward to her traditional Boardwalk snack of Curley's Fries, I would have stayed to speak with the manager that suddenly seemed to disappear once his employee's customer service skills went down south. Out of respect for the employees and other customers around the cash register and pick up window, I waited to take my mask off to task the Lemonade Shake-Up and not only was there very little ice (it melted from it being an old, not freshly made lemonade), there was barely any sugar in the lemonade. It tasted like slightly chilled lemon water, not ice cold fresh lemonade. After the disastrous experience I had with trying to get hot, fresh fries, I gave up on trying to get a fresh lemonade made.
I'm sad to say that this will be our last trip to Curley's after this far less than stellar experience with both the customer service and the food.More
Every time I go on the boardwalk, one thing I must eat are french fries. No matter which end of the boardwalk I start at, I will eat nothing until I get my fries. The french fries here are fantastic but you have to be...willing to give up a few things that you may want in service. The issues I've had are placing and picking up my order. Even though the menu is extremely limited, I have had to explain what I want repeatedly and even then, they get it wrong many times. Orders are then just placed on top of the counter and when busy, its a free for all to "grab" your food (or someone else's). I also do not like that they do not wear gloves when handling my foodMore
I’ve been told these are the best chips (fries), so decided I wanted to try them.
We queued for a while in the hot sun which wasn’t that fun. My friend who has had these many times likes them very well done, so we did...need to wait some time for these.
While we were waiting the man serving the fries was chatting to us and I cheekily said that he could give us two if he wanted. When he eventually got to our order, he gave us one extra, small portion which was so kind and lovely of him.
The fries themselves were good. They’re thick cut with some crunchy and some soft but overall they are tasty. I understand why people like them well done, as the crunchy ones are the best.
They are quite expensive though and range from approximately $7 - $12 which is pricey for what is essentially fried potatoes.More