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The Cheesecake Factory

1200 Morris Tpke, Short Hills Mall Suite D-103, Short Hills, NJ 07078
+1 973-921-0930
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Overview
  • Excellent25%
  • Very good48%
  • Average18%
  • Poor6%
  • Terrible3%
Travelers talk about
“cheesecake” (57 reviews)
“salad” (25 reviews)
“chicken” (12 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
American, Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
₱₱ - ₱₱₱
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1200 Morris Tpke, Short Hills Mall Suite D-103, Short Hills, NJ 07078
All Details
Write a ReviewReviews (214)
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1 - 10 of 193 reviews

Reviewed yesterday

Cosy and very relaxing environment. Food very tasty, I had salmon with spinach and broccoli. My friend had a salad, It was lovely, staff very polite and professional. I would definitely go back when I visit New Jersey.

Thank junedube351
Reviewed 1 week ago

My friend & I have been to the Cheesecake Factory in both Shorthills Mall, NJ & Menlo Park Mall, NJ so many times we've lost count. The last time was this April. The menu is extensive. The bar service & table service has always been...More

Thank AlwayInLoveWithItaly
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 1 week ago

Thank you for your feedback! We really appreciate it. We're sorry to hear that you were not fully satisfied with our service during your visit to our Newport Mall Jersey City location. Next time, if there is anything that can be done to improve your...More

Reviewed 2 weeks ago via mobile

I thought the food was good but the wait was very long so id hesitate going back. Lots of interesting appetizer choices. Enjoyed a nice cobb salad.More

Thank OwlAdvisor100
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 2 weeks ago

Hi, Thank you for your feedback about our location. We know it is hard to wait while you are hungry and completely understand your frustration with us. For future visits, try to come in right when we open in the morning or later in the...More

Reviewed 14 May 2018 via mobile

The food was bland and disappointing. Not worth the price. Went on Mother’s Day and was looking for a nice meal for my mom. We were both unhappy! The floor are sticky/slippery and not clean. I thought I was going to fall. Don’t get the...More

Thank Namasteke
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 weeks ago

Hi, We are terribly sorry that you had this experience with your meal. We completely understand your frustration and would like to understand what exactly happened. Please contact us by going to this webpage - http://www.thecheesecakefactory.com/connect and click "General Questions" from the Contact Category dropdown...More

Reviewed 12 May 2018 via mobile

The two restaurants at the Short Hills Mall were closed. We found Cheescake Factory, a chain restaurant. Big menu but the food is just for short order cooks. Over all average!More

Thank peony09
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 12 May 2018

Hi Peony09, Thank you for your feedback! We are sorry to hear about your meal! We hope you can give us another try. Next time, if there is anything that can be improved, please let our managers know so we can make things right while...More

Reviewed 28 April 2018 via mobile

Great drink menu. Many choices of appetizers and main dishes. Easy to find many Gluten free options. Awesome desserts. Love it.

Thank Mike E
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 30 April 2018

Thank you for your review, Mike. We're so happy to hear that you enjoyed our menu options and we can't wait for your next visit!

Reviewed 12 April 2018

I hardly resort to writing reviews but last time was just too much to take. We have been going to this resaturant in Short Hills Mall, and other locations. Last week I took my little granddaugher to the restroom at this place. THERE WAS NO...More

1  Thank RespectKids
TCF_Guest_Services, Guest Relations Manager at The Cheesecake Factory, responded to this reviewResponded 5 May 2018

Hello Respectkids, Thank you so much for taking the time to provide such detailed feedback about your experience. We're so sorry we did not meet your expectations, and we would welcome the chance to speak with you more about this visit. If there is anything...More

Reviewed 19 March 2018 via mobile

You think you’ll be ok ordering to go, so you don’t have to wait in that endless 1 hour plus , wait. But that to go counter is poorly run and not managed while the emphasis on customer service is given to dining in customers....More

Thank jontomsam
Reviewed 5 March 2018 via mobile

We ate here over the years, the service is good sometimes, the food is good but not great.the food depends on chief or cook that tends to salt,the food,to much.

Thank charlestW7080DP
Reviewed 21 February 2018 via mobile

One of my fav chains that never disappoints. The wait of course can be a deterrent depending on when you go. Peak times are Friday night, Saturday’s and Sunday’s. Heck who am I fooling?! At this location you may wait on any given day of...More

Thank tamika j
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Large groups, Special occasions, Bar scene, Kids, Families with children
Open Hours
Sunday
10:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
10:00 AM - 12:00 AM
Location and Contact Information
  • Address: 1200 Morris Tpke, Short Hills Mall Suite D-103, Short Hills, NJ 07078
  • Location: United States  >  New Jersey (NJ)  >  Short Hills
  • Phone Number: +1 973-921-0930
Description
The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
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