I have written about this establishment before and still recognize that its kitchen is top rate. We visited this week and found some new menu items which we tried all of which were top notch. (Word to the chef: the quinoa in the quinoa sushi...roll is a bit dry)
The usual manager was not present and we felt that the waitstaff, although prompt, were not as polished or attentive as had been the case previously..
We had reserved the table. When we arrived, I asked for a table for 4 against the wall where formerly, such tables had been available. However, on this visit, we were told that changing deuces (tables for 2) into tables for 4 made it hazardous for the waitstaff to pass between tables.
Let's not be mistaken: this is a pricey place and as such, waiters should not reach across another diner sideways to pass cutlery especially when they have the ability to walk around the table to each diner. Curious that we couldn't be seated as requested out of concern for the safety of the waitstaff but the waitstaff couldn't walk the extra 5 feet to properly serve the diner.
When 2 of the party ordered a salad and explained that they would share that salad as an appetizer, the salad was delivered in one large plate. When reminded of the share request, the salad came back in 4 portions, one for each guest, when the request had been for 2 to share.
This type of less than professional service often is the result of automatic tipping. No longer is there any need to impress.
Again, food was great. And they will open and serve (kosher) wines brought by the guest.
Front of house has to measure up to the back of house.
Last point: this place is noisy. Why not move the coffee grinder to the back of house rather than add to the noise?More