Santillos has a time machine that is their ovens and allows you to experience pizza through the decades. These are the real deal pies of the past. Bring exact change, your appetite and a yearning for authenticity.

My brother looked online and saw the reviews for Santillo's. He made the trip and brought home pizza for my mom and I for dinner. The pizza was absolutely horrible. The dough- was like cardboard! Mozzarella was tasteless and the sauce was acidic! Threw the...large and small pie out! Large pie w/ 1/2 pepperoni looked like the pepperoni was disintegrated and the pie was too charred! When my brother called to tell them about the horrible experience, they could care less. I would not recommend this place to my worst enemy!More

So let me tell you guys about my first time HORRIBLE experience at Santillos...My pregnant girlfriend and I are craving pizza on a rainy Saturday, what better place than Santillos right? (Hearing how great their pizza is from others) So I decide to order via...phone a 2020 style pizza ($28 on their website) with pepperonis as a topping nothing else, fine. 45min later I finally arrive to pick up my pizza. As I am approaching the pizza shop I see a few customers standing outside in the rain waiting to get their orders. Ok, restaurants are only open for takeout fine. I approach the window to pickup my pizza and proceed to pay for my pizza via credit card. All of a sudden I am being told I can’t pay card, cash only. Hmmm that’s strange. (Why didn’t you tell me this over the phone when I ordered the pizza???) Then I question it, I was told the credit card machine was down and also it would take too long to process payment??? In addition, my total is $34??? $6 additional for pepperoni?? Me just trying to get this pizza back to my pregnant girlfriend foolishly got back in my vehicle and headed to the nearest gas station to withdraw “cash” for this pizza. Finally, I get back to Santillos, same customers that were there when I first got there were still waiting on their orders. I tend $40 cash to an employee that appears to be puzzled as if it’s his first day on the job. He hands me my pizza with no change. I then asked him where’s my change??? He then proceeds to tell me “Oh theres no change would you like a $5 dollar 2 liter??!!?” At this point, my Pizza box is getting wet from the rain, im starving, my girlfriend is back home starving, I grab my pizza and my $5 pepsi and rush out of there. This is one of worst experiences in customer service I’ve ever encountered. All in all I spent almost $50 on 1 pie with 1 topping and 1 soda. What a way to take advantage of people in this pandemic crisis we’re going through! Never again!!!! Pizza lovers beware!!!! Btw, pizza was mediocre 🤦🏻‍♂️More