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RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$4 - US$9
CUISINES
American
Meals
Drinks
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Reviews (151)
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147 results
Traveler rating
86
32
19
8
2
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Time of year
LanguageEnglish
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Traveler rating
86
32
19
8
2
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All reviews ice cream unique flavors very friendly service picnic tables scoop huckleberry taste churning
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Reviewed 1 week ago

The ice cream here was excellent as well as the customer service. I tried a few samples before deciding on Coconut & Choco Almond. We also had the huckleberry. Both were very tasty. Nothing like homemade ice cream. Give it a try. You won’t be...sorry.More

Date of visit: June 2021
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Reviewed 1 week ago

The price of the ice cream was very reasonable and very large portions and best of all taste great much better than Haagen-Dazs across the street

Date of visit: June 2021
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Reviewed 2 weeks ago

The staff works so hard, are so friendly and serve amazing ice cream! All homemade, super creamy. I got a chocolate milkshake, delicious.

Date of visit: June 2021
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Reviewed 3 weeks ago via mobile

We saw the line at The City Creamery earlier in the day and decided to stop by later in the evening. When we arrived at the shop, they had closed up shop and were already cleaning up. We asked one of the workers cleaning up...outside about the hours of operation for the shop so that we could make sure to stop by at the right time the following day. After a quick chat, she explained some of the flavors and offered to quickly grab us a scoop. The person workin log actually turned out to be the owner, Chelsea. When we tried to pay, she offered the ice cream complimentary. We were so blown away by her kindness. That kind gesture truly made our day and was one of our highlights of our trip. The ice cream was also delicious! We recommended the shop to our family members visiting Yellowstone with us and we all stopped by again the following day.More

Date of visit: May 2021
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Reviewed 31 August 2020

The servers were so friendly and kindly helped us make a selection after a few taste tests. There was plain huckleberry ice cream as well as huckleberry with lavender. The mint chip was really good, too.

Date of visit: August 2020
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Reviewed 25 August 2020

Great ice cream with some very unique flavors all made right on the spot. You can watch them churning the next batch while you wait. Definitely worth the stop.

Date of visit: July 2020
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Reviewed 15 August 2020

A stop at The City Creamery is a fantastic way to finish off any meal in West Yellowstone. They have so many wonderful flavors of ice cream to choose from that you will have a hard time choosing. The huckleberry ice cream is our favorite....The service is fast and friendly. Be sure to stop in on your next trip to West Yellowstone.More

Date of visit: August 2020
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Reviewed 9 August 2020

Horrible service!! Tonight before 9 pm on today’s date Aug. 8th my husband and I went to get ice cream. We were in line there was another couple ahead of us. While we were waiting in line an employee said we had 2 min to...order. We were not even at the counter yet. The couple ahead of us quickly said there order then it was our turn. I quickly said my order as well. My husband was going to tell them his when the lady turned her back on him and wouldn’t take his order! So only one of us got our ice cream. My husband went to pay and I was upset asking why did you take mine and not his?? Their only reply was our cashier can’t work past 9 pm because of her age. I then asked how old are you?? I noticed two of them were legally old enough to work past 9 pm. I have NEVER EVER seen such rudeness in my life. There are so many better ways they could have handled this. Whoever the owner is I recommend that you need to train your employees way better in customer service. We will never go back and I will continue to share how horrible it was!More

Date of visit: August 2020
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Reviewed 8 August 2020 via mobile

We bought a pint of huckleberry ice cream to share with the whole family. It was sooo good! One of the best flavors I’ve ever tasted!

Date of visit: August 2020
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Reviewed 8 August 2020 via mobile

Very friendly service with a great location, right off the Park entrance. Lot’s of ice cream and beverage options.

Date of visit: August 2020
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Questions & Answers
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stuawa
12 April 2015|
Answer
Response from Mark W | Property representative |
sorry we do not. I have worked on sugarless but with our antiquated equipment I have trouble getting the freezing just right.
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Frequently Asked Questions about The City Creamery

Yes, The City Creamery offers takeout services.

Yes, The City Creamery offers delivery services.

The City Creamery is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4