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Ordered Chow main but was sent rice that I'm allergic to.
When calling said there is nothing that can be done it's the same price.
So they have lost a customer and getting a bad review.
Attitude is terrible the girl even repeated the order...on the phone.
Food went in the bin it's never on time and mostly always cold chips are always burnt. Time to try southway Chinese.More
Can't fault the food I order once sometimes twice a week and never a problem with the food.
Saturday night 7/11/20 I called was told a hour and half for delivery or 45 minutes for collection before I could order was asked to wait 2mins...then I was cut off this happened 3 times to me so I never called back.
Its rude to ask someone who is calling to wait then cut them off.
Maybe if it's that busy have two members of staff on the phone.
I said to the girl on the phone she cut me off but she didn't seem to care a lot. To be cut off 3 times is Ridiculous and no Remorse of a simple sorry.More
This is our local Chinese but we rarely use it, and I am reminded why this evening.
Nothing tasted fresh and there was a bit of a tang, leaving me feeling a bit unwell after eating!
Won’t be using again.