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Chili's

Chili's

Someone from this business manages this listing.
Learn More
+1 225-647-8534+ Add website
Hours
Sun
11:00 AM - 10:00 PM
Mon
11:00 AM - 11:00 PM
Tue
11:00 AM - 11:00 PM
Wed
11:00 AM - 11:00 PM
Thu
11:00 AM - 11:00 PM
Fri
11:00 AM - 12:00 AM
Sat
11:00 AM - 12:00 AM
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Ratings and reviews
3.0
3.0 of 5 bubbles

RATINGS
Food
3.1 of 5 bubbles
Service
2.8 of 5 bubbles
Value
2.9 of 5 bubbles
Atmosphere
3.1 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Mexican, American, Southwestern, Bar, Pub
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
Is this a pub?
CUISINES
Mexican, American, Southwestern, Bar, Pub
Meals
Lunch, Dinner
FEATURES
Takeout, Seating, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
3.0
3.0 of 5 bubbles87 reviews
Excellent
15
Very good
19
Average
15
Poor
20
Terrible
18

Climber332583
67 contributions
4.0 of 5 bubbles
Aug 2021 none
We ordered Shrimp Fajita it was good, could have a bit more vegies. The Sirloin Steak can be improved a bit. Smoke House Combo is OK. The server was absolutely great very attentive to detail.
Written September 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jeffrey Y
North Port1439 contributions
4.0 of 5 bubbles
Jan 2020 none
Although not high on my list of restaurant chains, and after a long day on the road, I opted to stay close to my hotel and decided to give Chili's a try, rather than drive around looking for anything else. Glad I did. Although busy, I was seated quickly and was able to enjoy a very tasty meal. The smokehouse combo was excellent. I may have to check out more Chili's in the future.
Written January 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Alley96
Crossett126 contributions
2.0 of 5 bubbles
Mar 2023 none
Waited 10 min for table, not busy. Food was terrible, the place is very dirty, Chilis needs to step up and fix this place
Written March 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Coastal824898
9 contributions
1.0 of 5 bubbles
Oct 2020 business
Waitresses aren’t welcoming. Bartender is very rude, well to some “PEOPLE” Food is not up to expectations for a chili’s. My card was charged 3 separate times and I was promised it was corrected, but no one could provide me with refund receipts and just as I expected, all 3 of those charges went through. Can’t get anyone on the phone so now I have to travel 45 miles to visit them so this can be fixed. VERY INCONVENIENT!!! Chillis use to be my one of my favorite places to visit, BUT NOT THIS ONE. Thanks chillis but no thanks!!!
Written October 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jobrun
10 contributions
1.0 of 5 bubbles
Dec 2019 none
Did not stay to order. This restaurant is dirty and stinks terribly. I have been here several times. Short staffed. I have seen food all over the floor in the kitchen and dining areas.
Written December 8, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChilisGrillandBar
Hi there, do you mind getting in touch with our Guest Engagement Team at 1-800-983-4637 so we can learn a little bit more about what was going on during this visit? Thank you.
Written December 10, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

leonceb542
Albuquerque15 contributions
4.0 of 5 bubbles
Sep 2019 none
Not all of these restaurants have good food, but this one in Gonzales was really good. We ate hamburgers and fries at the bar and they were delicious. The service was prompt and the food came quickly.
Written September 22, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Donna T
4 contributions
1.0 of 5 bubbles
Aug 2019 family
When my son and I arrived on 8/2/19 at approximately 3 pm there was no one to seat us. After approximately 4-5 minutes I had to actually walk into the middle of the restaurant to ask a server if there was somewhere for us to sit. We should have left then. 3 servers were in the same area, one rolled her eyes and walked away, another mumbled “I ain’t taking them I’m busy enough” as she walked away, and then a young lady named Ariel stepped up and said “Ma’am come this way I’ll be glad to help y’all”. Our waitress Ariel was phenomenal!! Could not have asked for better service from her. Our food took over an hour but she kept checking on us and apologizing. She deserves 5 stars!! Just one table away from us near the restrooms sat 4 employees who appeared to be on their break. Two of those were sitting there when we arrived and were still sitting there playing on their phones when we left 1.5 hours later. They must have much longer breaks than the average business. This may explain why our experience was so bad- so many sitting and playing on their phones while other employees struggled to keep paying customers satisfied. SAD!! Now the restaurant itself was dirty. The women’s bathroom was disgusting. Smelled like a portApotty. I passed by the kitchen prior to leaving and it was filthy. The food was ok but after seeing the condition of the kitchen I would not eat there again. On one of our entrees there were 3 small (1 inch) fried “things” that seemed to have just fallen onto the platter in the kitchen. They appeared to be some droppings of fried cheese that are not included on the triple sampler plate. They must have just fallen on the plate. What the heck? Being a nurse it really concerns me that a restaurant is allowed to sell food in such deplorable conditions. Wish I would have read the reviews prior to our visit because we would not have eaten there. I can see from many other negative reviews that the response to their reviews are apologetic and say that they will address these issues. Well my question is if you’re going to address these issues why are things getting worse instead of improving. Seems to me there is NOTHING being done to rectify the situation. So I ask you what is the plan to correct these issues? Evidently there is none. Don’t just say these issues will be addressed if there’s nothing being done. Pitiful management.
Written August 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChilisGrillandBar
Hi Donna, we're sorry to hear you're disappointed with the quality of food and cleanliness at this location. We value the feedback you've provided here and will pass it along to our team so we can improve! We’d like to speak with you directly about your visit and to earn your business again. Would you mind getting in touch with our Guest Engagement Team at 1-800-983-4637 so we can make things right with you? Thanks!
Written August 4, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

937sjackson
Blanchard50 contributions
5.0 of 5 bubbles
May 2019 business
I had the 3 for 10 last Sunday the food was good. I had a salad , chicken pasta and a large drink and it was 10 bucks. To my surprise the food was very good and had a large portion.
Written May 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dean Landeche
Acworth618 contributions
2.0 of 5 bubbles
Apr 2019 family
We generally have avoided Chili's for the past four years, but decided to give it a try over fast-food choices during this trip. Our experience reminded us why we stopped visiting. Our service was non-existent, and when a server brought food or 'checked on' us, the attitude was uncaring. I wouldn't say our food was delivered to the table, but better described as almost thrown at us. When our appetizer was flung on the table, it arrived without plates for sharing. The Southwest Egg Rolls were soft, mushy and lukewarm at best, presented in a disorganized mess like they had been dumped on the plate. The only good thing about the experience was the 2-for-1 drinks. We won't be back here, and we're not anticipating another visit to any Chili's for a long time again.
Written April 2, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ChilisGrillandBar
We want you to know that the behavior you described, does not align with our company's culture. We're passing along your feedback to the team to make sure they improve in this area. Will you give us a call at 1-800-983-4637 so our team can get in touch with you directly? Thanks.
Written April 3, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lisa T
Harvey80 contributions
4.0 of 5 bubbles
Feb 2019 solo
Quick seating. Staff friendly. Food served hot. The ribs are great especially since this is not a BBQ restaurant.
Written March 6, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

159travellovers
Gonzales2 contributions
1.0 of 5 bubbles
Jan 2019 family
We and another couple were passed up several times for a table. They sat four people in front of us and when we complained they did it again. The other couple asked for the manager. He was useless and made up lame excuses. Worst part was a even ruder waitress!! We left. We have been there several times but management must have gotten to a new low to allow their workers to act like this.
Written January 26, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DylanT605
We're really sorry that you were seated out of order and that we didn't resolve this well for you in person. We want you to know, too, that we don't condone rudeness for any reason, and we're sorry it happened. We’d love to connect with you directly about this. Please give our Guest Engagement Team a call at 1-800-983-4637. Thanks!
Written February 3, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jovimom09
Westerville53 contributions
1.0 of 5 bubbles
Oct 2018 friends
We were first of all welcomed with a rude hostess. You couldn’t understand her and she couldn’t even crack a smile because she had such an attitude. My friend went to the bathroom and said not to use the restroom because it was so gross. I went in and right away saw used paper towels all of the floor. A tampon wrapper on the floor in one of the stalls and one of the toilet papers plastic cover was completely off with the roll of toilet paper laying on the floor. My friend and I both ordered the Mex bowls. It came out with overcooked hard rice. The manager did come over and take it off our bill thankfully. The tables weren’t bussed and noticed maybe a manager coming out and doing it himself while the rude hostess just stood there and talked to him without helping him. Chili’s won’t be getting our business again.
Written October 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DylanT605
This isn't okay. We expect our team members to be courteous and professional at all times and we're sorry to hear this wasn't the case. Thanks for bringing the condition of the restrooms to our attention so we can look into this right away. We'd like to speak to you about your experience and how we can do better next time. Please reach out to us at 1-800-983-4637 so our Guest Engagement Team can speak to you about how we can earn your business back. Thanks!
Written October 16, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roadrunner Gran
45 contributions
1.0 of 5 bubbles
Sep 2018 family
I can see why it is 70th! We stopped there because it was convenient. The waitress was great efficient and polite- the food was typical Chili’s - our area was ok but on the way to restrooms was very dirty - floors looked like days of no clean up and one look at kitchen area was one look too many! Restroom the same - terrible . Would never have stayed if we would have been seated on the main side
Written September 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DylanT605
Hey Mary Ann, thanks for bringing the condition of this location to our attention so we can look into it right away. We're sorry we let you down on your recent visit and we'd like to speak to you about your experience. Please give our Guest Engagement Team a call at 1-800-983-4637 so we can speak to you directly. Thanks!
Written September 25, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Brett R
Edmond338 contributions
3.0 of 5 bubbles
Sep 2018 couples
Service was good not great. waitress had other customers that she treated very nice, compared to us. Had to ask for water twice. Shrimp tacos were great!
Written September 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

802vijayk
Mumbai15 contributions
2.0 of 5 bubbles
Sep 2018 family
Located in Tanger Mall, a great location for locals and visitors to visit. Weekends crowded, long wait times and average customer service. Most food items are bland, disappointing and not in par with other Mexican restaurants in the area. Plan to limit my trips to this Chili restaurant in the future. Overall an average grade for this Chili’s.
Written September 8, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Chili's, Gonzales - Restaurant Reviews, Phone Number & Photos - Tripadvisor

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