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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American, Soups, Deli
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
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meals, features, about
Reviews (88)
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86 results
Traveler rating
49
28
3
2
4
Traveler type
Time of year
LanguageEnglish
Traveler rating
49
28
3
2
4
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Reviewed April 12, 2022

Terrible experience from the moment I tried to place an order (online) and THEN over the phone. It took several calls to even get the order placed. Once I arrived at the deli, the staff staff member was rude and very curt. Additionally, I discovered...an iced tea missing from the order when I arrived at my office though it was paid for and on my receipt. I will not be going back.More

Date of visit: April 2022
Helpful?
Reviewed April 8, 2021

I frequently use McAlister's Deli for so many of our catering events at Ingredion Incorporated in Indianapolis, IN. The excellent customer service that I receive each time I cater with McAlister's Deli on 86th and Michigan is praise worthy the management and staff are off...the chain in great customer service skills and the food well it speaks for it's self. I can personally say it makes my taste buds do the Happy Dance !!!!!! Yeah so gain hats off!! for an AMAZING experience each time I cater with McAlister Deli , keep up the good work, and thank you for my making my experience so memorable and delightful.More

Date of visit: March 2021
Helpful?
Reviewed November 17, 2020 via mobile

This was my first visit to this restaurant and it was fantastic! I stopped in because I had a hankering for a Ruben sandwich and was not disappointed. Huge sandwich with fresh and delicious ingredients. I would like to recognize a fantastic staff member who...made my visit even better. Kate helped me order, made suggestions that I enjoyed and brought the food to my table. The whole time I was there, Kate never stopped moving. She should be groomed as a manager or trainer so others can also give this fantastic service.More

Date of visit: November 2020
Helpful?
Reviewed August 5, 2020 via mobile

McAlister’s / Michigan Road is a decent restaurant and one of my first choices for lunch. However, they do not enforce the health department’s rule that face masks must be worn, which is particularly disturbing for a food prep/service establishment. This rule is to be...enforced by management as much as wearing shoes, wearing shirts, not smoking, and refrigerating perishable foods at certain temperatures, among other rules regarding public safety and health. Just a warning to those who want to know restaurants’ COVID-19 practices before going thereMore

Date of visit: August 2020
Helpful?2  
Reviewed June 9, 2020

My husband and I ordered lunch from this location for delivery. It was AMAZING!!! I was so impressed with the packaging of our items. One of the items was nachos. And instead of having them come soggy, they gave everything to us in separate containers...so we could assemble it upon receiving. They also wrapped soup with cling wrap around it, ensuring that the lids stayed on and that nothing leaked. The food was quick and fresh! We will definitely be ordering from them again!More

Date of visit: June 2020
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Reviewed October 5, 2019

They should try cleaning the restrooms every now and then! You can tell a lot about a restaurant by the restrooms.

Date of visit: October 2019
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Reviewed September 29, 2019

Great selection of sandwiches and sides with plenty of tea to drink. Other drinks like milk available for the kids. Service was prompt. Tables were clean.

Date of visit: September 2019
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Reviewed September 15, 2019 via mobile

I had a chicken, bacon stuffed spud and I can say it was good , only downside is it was not hot only warm. Hubby had soup and half a sandwich, it was good also. Wasn’t sure when we went in but it proved to...be good . A customer also came up and mentioned that the cashier gave back to much money and she paid for her food because she didn’t want the register short at the end of the night .More

Date of visit: September 2019
Helpful?2  
Reviewed July 14, 2019

Food top notch, iced tea to die for. Service is great friendly people. I must try for anyone in the area

Date of visit: July 2019
Helpful?
Reviewed March 15, 2019

Traveling through the city on a move, we met friends here for dinner. Nice location, next to Costco, and the food was very good. I had chicken n dumplings in a bread bowl. Very good on a cold night! Servers were attentive.

Date of visit: March 2019
Helpful?
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Frequently Asked Questions about McAlister's Deli

Yes, McAlister's Deli offers takeout services.

McAlister's Deli is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 4.5
  • Atmosphere: 4