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Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$5 - US$15
CUISINES
Latin, Venezuelan
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (809)
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702 results
Traveler rating
543
107
34
7
11
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Time of year
LanguageEnglish
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Traveler rating
543
107
34
7
11
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All reviews arepas shredded beef plantains criollo queso black beans flan sandwich fries bread venezuelan food strip mall polar beer latin restaurant cheese sticks amazing food orlando area
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Reviewed 22 July 2021 via mobile

Authentic Venezuelan food and friendly service. The cachapa was amazing. You could taste the corn and the cheese was queso de mano!! And they put plenty of cheese ( see pictures). We loved the mixed grill. Their sauces are homemade. The place is inviting and...I can tell that other people’s plate looked quite good.More

Date of visit: July 2021
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Reviewed 18 July 2021 via mobile

Everything was fabulous! Great service, wait staff answered all our questions since it was our first time trying Venezuelan food. The food was fantastic! We shared 2 different arepas, 3 different empanadas, 1 cachapa & the Pabellon Criollo! We loved it all, and cleaned every...plate! Highly recommend! Favorite dishes were the Pabellon Criollo, Carne Mechada Arepa and Pabellon Empanada!More

Date of visit: July 2021
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Reviewed 26 June 2021

Been going to Q'Kenan since they opened back in 2004 or 05 I think. Even when they expanded their service has been maintained without a drop in quality. My 11 year is autistic and always they remember him and cater to him when he asks...for his fries. Patacon is out if this worldMore

Date of visit: June 2021
Helpful?1  
Reviewed 26 June 2021 via mobile

This was our favorite restaurant in all of Orlando on our week vacation, including several Disney restaurants (our six year old agrees). A great option for vacationers staying in the area that don’t want the stress of dining at a theme park or disney springs...or city walk. The food was fresh and healthy and the staff was friendly and attentive.More

Date of visit: June 2021
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Reviewed 17 June 2021 via mobile

Trip Advisor for the the win. It’s been years since my last review but this place put me in my happppppy spot last night. Seriously a great authentic meal, very friendly service, and accommodating of grand parents with mobility issues.

Date of visit: June 2021
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Reviewed 9 June 2021 via mobile

Terrible experience with customer service, it pains me to write a negative review, but in this case it is needed. I’m a long time customer (since 07’-08’) , stoped going a couple years before the pandemic due to distance. Decided I would surprise the family...with Venezuelan cuisine for dinner getting it to-go from Q Kenan , wow what a mistake ! When I walked in, I complemented the gentleman behind the register on the facelift on the Restuarant and asked for a to-go menu. He politely gave me one and had a younger female (Giova) take my order at 5:15 pm. I was never told how long it would be, but figured twenty minutes tops being’s the Restuarant only had about three occupied tables. I sat about seven feet from the register in clear sight so as to be visible to the staff when my order was ready, they could give me a quick wave over. At 5:25 pm a small orde lr came out and then a few minutes later a larger order came out. With four server/staff members including the young female who took my order, standing behind the counter for sometime I figured it couldn’t be my order but maybe a grub hub delivery . I noted the time as being 5:35pm and waited and waited. Finally at 5:55pm I asked the young man who I first made contact with how much longer would my order be ? He asked my name and looked the large bag that had now been sitting on the counter for over twenty minutes and said here it is . I explained that the bag he was giving me was there for over twenty minutes and unacceptable. At that time two of the other male servers/managers approached, asked my name and again tried to hand me the bag. I explained to them that the food had been sitting for over twenty minutes and that I was sitting right across from the counter and out of four people that were behind the counter talking, not one liked over to me to say my order was ready. One of the servers radioed the young female who took my order over to the register and again, she tried to hand me the bag. I again said this has been here for over twenty minutes , she put sauces in the bag and looked away like not her problem. One of the servers or manager said “I’m sorry”, I told him that it wasn’t right , especially after spending almost $70 on basically take out sandwiches and left. I Definately wouldn’t recommend Q Kenan, service is an F- , obviously making their Restuarant look pretty is more important than providing a good customer experience/service.More

Date of visit: June 2021
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Reviewed 5 June 2021

Saw great reviews for this restaurant, so we decided to try it. We went in the midafternoon, and were one of three tables of patrons at the time. There were at least three service staff members working. Our waitress seemed to be responsible for taking...phone orders as well, so she was tied up on the phone a lot, but the other two servers did nothing to help cover her responsibilities, they just stood around. We waited forever to order (seriously, at least 20 minutes or more). Once food was delivered, we didn't see our waitress again until we had waited nearly a half hour for the check. So the service did not meet expectations. Now, the food -my wife ordered an arepa with chicken avacodo. To her surprise, it came out as an overstuffed chicken salad sandwich. It was very difficult to eat as the filling kept falling out. The flavor of the chicken salad with avacado mixed into it was not that appealing. She ate half of it and wished she had chosen something else. I ordered the mushroom chicken. It came with a choice of two sides. I had black beans and sweet plaintains. I was happy with my meal. Everything had a nice flavor and was in a satisfying amount. I had a plain arepa with garlic sauce on the side. The garlic sauce really stood out. Additionally, my wife and I split a cheese empanada. This was a delicious treat and was not in the normal form of an empanada. Again, the garlic sauce elevated the flavor even more. To our waitress' credit, she did realize how long we had been left sitting unattended, and insisted on giving us a free dessert even though we had not mentioned any complaints. She gave us a tres leche which we took home and ate later. It was good as well. So overall, our experience taught us that there is good food on the menu, but you have to be very careful what you order. The service staff needs to be better aware of their customers and help each other out when things are not busy. An experience of plusses and minuses left us feeling that Q'Kenan did not match the high reviews they have been given. Maybe we just hit them at a bad time, but there was nothing that would draw us back again to find out.More

Date of visit: May 2021
Helpful?1  
Reviewed 13 April 2021

This restaurant is a real gem! Food is so tasty, we loved it so much we went back for another dinner! Service was great and staff is very friendly. Add this to your to do’s when in Orlando!

Date of visit: March 2021
Helpful?1  
Reviewed 6 April 2021

We did enjoy the Latin and Venezuela cuisine and ordered food we weren’t familiar with. That was fun. However, this is more of a night club or bar. Very loud music and large TV screens dominated the eating area. There is outside seating as well...and it’s located in a small shopping area. It was an interesting venue and we were glad we visited but we won’t revisitMore

Date of visit: April 2021
Helpful?1  
Reviewed 5 April 2021

Had a wonderful meal from here while staying nearby. The empanadas were amazing, I had a burger that was remarkably good, we also had plantains and arepas that were fantastic. We'll definitely go here again when we're back!

Date of visit: March 2021
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Questions & Answers
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David S
26 July 2018|
AnswerShow all 4 answers
Response from kraysea | Reviewed this property |
No mention on menu
1
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rishi42
12 May 2018|
AnswerShow all 8 answers
Response from Toto6848 | Property representative |
Hi Sr/ Mrs Our soups is only one a day (8 Oz) + a portion of white rice We have 2 different lunch specials everyday, check our site on facebook to know, prices $ 9 Including main dish, two side dishes + 1 soda Our... More
1
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Erika C
11 July 2017|
AnswerShow all 2 answers
Response from Toto6848 | Property representative |
Dependiendo de su ubicación no más de entre 15 a 20 minutos, buenos días
0
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Frequently Asked Questions about Q'Kenan Restaurant

Yes, Q'Kenan Restaurant offers takeout services.

Yes, Q'Kenan Restaurant offers delivery services.

Q'Kenan Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4