We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Pollo Tropical

Ratings and reviews

Certificate of Excellence2014 - 2016 Winner


Lunch, Dinner, Late Night
Latin, Fast Food, Caribbean
View all details

Location and contact

Lunch, Dinner, Late Night
Latin, Fast Food, Caribbean
Takeout, Seating, Wheelchair Accessible, Reservations
Reviews (167)
Filter reviews
91 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviews pollo chicken ribs beans and rice flan sandwiches fast food sauce bar family meal great flavor yum florida
Updating list...
1 - 10 of 91 reviews
Reviewed 9 October 2018

i cannot believe that we have been travelling to miami for the last 5 years and we have never eaten here before. this is a restaurant chain. i am not sure if it is just in southern florida, but i have seen many of them....More

Thank jkdussault
Reviewed 6 August 2018

This is a place that might not have the best service and probably you will find a little mess in your table, but the chicken at the latino options are great. This is a good choice when traveling with several people and want to eat...More

Thank RPortes
Reviewed 9 July 2018 via mobile

Hi there if you,re on the way to take you flight and want eat something good and fast i recommended pollo tropical located just 4 minutes away of the palm beach airport, exit 66 i 95 north fast service and they work fast so you...More

Thank 614family
Reviewed 15 June 2018 via mobile

Loved it - ate here 4 times during my week in The Grove. Food is good and you can eat healthy - and the price is AWESOME.

Thank billanddonnass
Reviewed 5 February 2018 via mobile

Went there by accident, we all loved it! The grill chicken was one of the best i had. Very fresh! We order the family meal for 4 people Comes with whole chicken, white rice and black beans, ordered grilled chicken breast, very good Sweet bananas...More

Thank silvania T
Reviewed 3 January 2018

We checked out the menu while waiting in line to order. But when we attempted to order we were told that several menu items (those we wanted) were unavailable because the restaurant was getting ready to close. Switch to plan B. We ordered a few...More

Thank magnariderv45
Reviewed 29 December 2017

It' was my first visit to this south fast food chain. Many food choices of different styles - from sandwiches to soups and hot plate dishes. A lot of free of charge additives like jalapeno and sauces. 10% off for Senior Citizen just by face...More

Thank Svitlana88
Reviewed 12 August 2017 via mobile

This is one of those times when I want to score a place '4', but cleanliness knocked it down a notch. I mean, cmon - check the sauce bar every hour and clean it up! I couldn't even see the name of the BBQ sauce...More

Thank billanddonnass
Reviewed 5 June 2017 via mobile

Every time I am in Florida I find a Pollo Tropical. Good chicken, yucca in butter, green. Evans and cottage fries. It is steps above KFC and makes you feel like you are back in the islands! Decor is standard but always clean

Thank Suzie W
Reviewed 19 May 2017 via mobile

Got two pork meals to take out and truthfully we feel it's superior to pollo tropical's chicken which we find is often over cooked. Pork was moist and delicious, rice, beans and plantains fabulous. :-)

Thank mwooduk
View more reviews
Questions & Answers
Get quick answers from Pollo Tropical staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing