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Hugo's Restaurant

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COVID-19 update: See the added health and safety measures this property is taking.Read more
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Staff required to regularly wash hands
  • Tables disinfected between guests
  • Stay-at-home policy for staff with symptoms
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Food and ambience

About
A Fayetteville favorite, Hugo’s has been in business since 1977. Located in the basement at 25 1/2 N Block Ave off the Historic Fayetteville Square, our menu remains true to its roots. We offer burgers and an eclectic array of appetizers, entrees, and desserts including our well-known homemade french fries, beer cheese soup, and grasshopper crepes. We also have a full bar with rotating seasonal and craft beer draughts, a tap dedicated to local brews and an enviable whiskey, scotch & bourbon collection.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Late Night, Drinks
CUISINES
American, Bar
FEATURES
Gift Cards Available, Takeout, Seating, Highchairs Available, Serves Alcohol, Full Bar, Accepts Credit Cards, Table Service
Reviews (1,001)
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997 results
Traveler rating
625
295
62
13
2
Traveler type
Time of year
LanguageEnglish
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Traveler rating
625
295
62
13
2
Show reviews that mention
All reviews crepes fries burger salad basement restaurant town square worth the wait full bar underground atmosphere swiss
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Reviewed 18 October 2021

Awesome atmosphere. Connor was our bartender and makes a great old fashion! The burgers are ridiculously good and service was awesome too. We''' be back

Date of visit: October 2021
Helpful?
Hugo's, Social Admin at Hugo's Restaurant, responded to this reviewResponded 4 weeks ago

We appreciate the positive feedback. It means a lot. See you soon!

Reviewed 4 September 2021 via mobile

As a long time customer, this was the worst meal I’ve had at Hugo’s. The chopped sirloin was cold and nearly raw. I only hope it was a new cook and not an indicator of future service

Date of visit: September 2021
Helpful?
Hugo's, Social Media Admin at Hugo's Restaurant, responded to this reviewResponded 4 September 2021

Sparky31953, We are so sorry for your experience. Thank you for letting us know. We are continually training new crew and striving for consistency.

Reviewed 22 August 2021

This is a must try if in Fayetteville. The hotel is underground in a basement and has tons of charm. The lights are dim so you may need to use your phone to read the menu but the culture and vibe here is unique and...very good. We had a shrimp po boy and a mexican crepe and both were very good. It's packed tight with table but worth the wait and the seating. Great place to stop when you are shopping or visiting Uof A.More

Date of visit: August 2021
Helpful?
Hugo's, General Manager at Hugo's Restaurant, responded to this reviewResponded 29 August 2021

KCPapa, we’re so happy to hear you had a good experience. Hope to see you again soon!

Reviewed 11 July 2021

Took our daughter and grandchildren there. Every one had burgers. Excellent food and great service. Pretty busy at lunch time but only had to wait about 15 minutes. Can be kinda noisy since it's in the basement of an old building just off the town...square.More

Date of visit: July 2021
Helpful?
Erin H, Social Admin at Hugo's Restaurant, responded to this reviewResponded 19 July 2021

We appreciate the positive feedback. It means a lot. We look forward to serving you again soon!

Reviewed 19 June 2021 via mobile

Good burger. Nice staff. Fries have to be ordered extra. A table of fries doesn’t feed 4 people and must be seasoned. Still operating at limited capacity, so there is a wait. Atmosphere is still like I remembered. Fun little basement restaurant with American food.

Date of visit: June 2021
Helpful?1  
Hugo's, General Manager at Hugo's Restaurant, responded to this reviewResponded 6 August 2021

Thanks KGarey!

Reviewed 4 June 2021 via mobile

Hugo’s is a must try!!! It is a cool little hide away in the Fayetteville downtown area. Hugo’s is famous for their burgers but has a variety of offerings on their menu .... salads... fish ... sandwiches.... etc. They have a full bar offering but...is family friendly. Service was excellent.... food was fresh... restaurant was clean. It is definitely a town favorite.... everyone we asked where we should eat indicated Hugo’s was a must.More

Date of visit: June 2021
Helpful?1  
Hugo's, General Manager at Hugo's Restaurant, responded to this reviewResponded 6 August 2021

Thanks, Freedom775600!

Reviewed 23 April 2021

Dropped in for lunch. Our host had been before and raved about the place. Weren't disappointed. Our server, Haley, did a great job and her long experience at Hugo's shows. Loved the Reuben. Nice selection of beers. Names put on wait list outside at table...on sidewalk; when you're ready to be seated, you go down the stairs straight to your table which has been cleaned from last group. Cozy atmosphere. Worth the trip. I can see why number #1.More

Date of visit: April 2021
Helpful?1  
Erin H, Social Admin at Hugo's Restaurant, responded to this reviewResponded 10 May 2021

Thanks for taking time to leave us a review, 75dave!

Reviewed 6 April 2021 via mobile

I was politely greeted by the bartender who was knowledgeable and informative about the beer offerings on tap the two beers he recommended to were both delicious. The bacon Swiss burger was incredible had a flavor that made it differ from other burgers I've had...wonderfully unique. And to take back to the hotel room I ordered some peach and amaretto crepes that were delightful. It's a pretty small little restaurant with limited seating due to covid but well worth the wait.More

Date of visit: April 2021
Helpful?
Erin H, Social Admin at Hugo's Restaurant, responded to this reviewResponded 10 April 2021

Thank you jacobw225! Glad you enjoyed it.

Reviewed 13 December 2020 via mobile

Best restaurant in town. Excellent vibe/food/location. Best of all, Hugo’s is consistent. If you’re in town & only have time to eat one meal, prioritize going to Hugo’s. They will not disappoint.

Date of visit: April 2020
Helpful?
Reviewed 11 December 2020

Great food, and a really cool atmosphere. I have never had a bad experience or a bad meal. The marinated chicken is my favorite dish.

Date of visit: October 2020
Helpful?
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Questions & Answers
Ask a question
Tena C
2 February 2015|
Answer
Response from erinh75 | Property representative |
No, there is not any other space than the main dining room, but the area by the piano, under the sidewalk is suitable for larger parties.
0
Votes
Torie Y
29 December 2014|
Answer
Response from REDHOG | Reviewed this property |
I am retired and not interested in working at this time.
0
Votes
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Frequently Asked Questions about Hugo's Restaurant

Yes, Hugo's Restaurant offers takeout services.

Yes, Hugo's Restaurant is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Hugo's Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4.5