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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Latin, Central American, Costa Rican
Meals
Breakfast, Lunch, Dinner
FEATURES
Outdoor Seating, Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Parking Available
Reviews (89)
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11
21
27
4
7
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LanguageEnglish
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Traveler rating
11
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27
4
7
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Reviewed 1 April 2021 via mobile

In Condovac the rules are not for everyone. If you are a member of condovac or have decided to visit for vacation, I warn you that the rules for use of pools, those that are just for show. The installations that are not in compliance,...and are more of a joke for those of us that that believe in family spaces for adults and children separate. Thanks to a decision made by the manager, according to the receptionist, children are able to enter with diapers or without and bathe next to you, play with water guns, throw water to one another, and even learn how to swim. Even if you don't want to believe that. If you were told that this space was only for adults, that is not the case, you were fooled. And if you complain nothing happens, they don't care. So there you go, it's up to you if this is the place you want to rest.More

Date of visit: April 2021
Helpful?1  
Reviewed 20 November 2020

We arrived to find out they had cancelled our reservation without our consent. They kept us waiting for hours in the reception. Melvin (the guy in charge of reservations) said it was a a misunderstanding, but still told us we were to blame and to...pay a night elsewhere so we could come back the next day. So not only did they cancel the reservation without our consent, they also did not provide us any mail or call whatsoever regarding the cancellation. Plus they blamed it on us, which makes no sense as we never asked them to cancel it. Thankfully, we found another place to spend the night and came back the next day. However, the situation we went through the first day had already ruined our stay. As if that wasn’t enough, after our stay one of the members from our group gave a bad review on Facebook and I received a mail from Melvin (yes, the guy in charge of reservations) blaming us all over again.More

Date of visit: November 2020
Helpful?
Reviewed 23 October 2019

the room we were given on check-in was dirty, poorly lit and dated. The front desk staff was not helpful and it took 2 days and paying for a different room on the 2nd night before we were given suitable accomodations. Breakfast was basically the...same thing on the buffett every morning. The location of the resort is naturally beautifulMore

Date of visit: October 2019
Helpful?
Reviewed 15 October 2019

It took me 4 hours to get into my unit, even though I arrived after check-in time. I received no instructions or help from several staff members I approached, then was told off by the maintenance man who showed me how to open the verify...stiff sliding door lock, and told me to keep the other sliding door between ground and upper floor rocked or the racoons would get in and have a "racoon party." While I was upstairs and my grandson (a minor) was downstairs, a racoon did get in and raided my fridge, terrifying my grandson, who insisted I sleep downstairs with him, instead of upstairs in the master suite. The night before I left, my beach bag containing my cell phone was stolen, and I reported it at 5:30 a.m. the day of departure, as soon as I realized it was missing. It took Reception 5 hours to investigate, after I had tracked the phone to the beach, where it had last been used (not by me) while I was waiting for staff to help me. I asked several times to call the police, so I could make a police report, but the desk manager was very reluctant to do so. At 10:30 a.m., he told me I had to go to Playas Coco to the police station there, but did not give me the street address, so I had to drive around to find it. By this time it was 11:13 a.m. and I had a 1:00 p.m. flight, and I had to wait for the Tourist Police to arrive. They couldn't work the computer, so I abandoned the report.More

Date of visit: October 2019
Helpful?
Reviewed 7 March 2019

That’s the sun you’ll see setting from the front units at Condovac. It also unfortunately describes some aspects of this fabulously located resort. First, though, the brightness; most of the staff are wonderful. Secondly, the grounds are meticulously groomed. Thirdly, the utilitarian units are adequate...and cleaned daily. The units front sitting areas provide fab sunsets and visiting possibilities. Some dimmer aspects of the place; the surcharge you pay to stay (well it’s a mandatory breakfast fee), the out-of-balance price/quality of said breakfast which cuts out the resort’s restaurants as possible places to take lunch or dinner because of the impression left from the rather pricey breakfast buffet. Small items: the pool needs some painting, the birds dive bombing the utensils at the food stations (people stop giving them food!) and the cocktails served in paper cups.More

Date of visit: February 2019
Helpful?1  
Reviewed 21 February 2019 via mobile

The view from the lobby area is amazing! The rooms, at least our two bedroom unit, very much in need of updating. The pools were nice enough, more umbrellas or palapas would help. The food was pretty good, and the wait staff very nice. We...booked excursions through a rep that approached us in the lobby and were very disappointed that not once but twice the birdwatching tour guide did not show up. We had paid a deposit to the tour desk rep and never did get refunds. Another side note, if you book an early departure excursion you will not get a refund for your prepaid mandatory all inclusive breakfast.More

Date of visit: February 2019
Helpful?2  
Reviewed 10 February 2019

We enjoyed our stay very much- the views are great, the setting exceptional, and the shuttle service every few minutes was great! The beds are comfy and the maid service every day was also nice. The food is so-so although we had nice pizza and...snacks at the bar on Super Bowl night, the buffet breakfast was very bland. My main complaint would be that the units needed a deep cleaning. The filthy grime all along the length of floor at the kitchen cabinet was just awful. Also on the cupboard doors where hands are used to open them. This was bad enough to warrant an average instead of very good.More

Date of visit: February 2019
Helpful?1  
Reviewed 3 November 2018

The location is a ggod one, but the rooms or suites or villas are far fromm the beach <<<<<<<<<even that they offer shuttle service to the beach and even that is free, we did not like it that much The beach is at the Northen...side of Palay Hermosa nice sand. You can walk and enjoy the rest of the beach of Paya HermosaMore

Date of visit: December 2017
Helpful?
Reviewed 24 August 2018

It is a normal restaurant, the food is regular, the service is not good, I expected something better.

Date of visit: August 2018
Helpful?
Reviewed 22 July 2018 via mobile

Food is ok but have to wait more than 40' and restaurant was at 1/3. Did no go somewhere else because of distance but will next time

Date of visit: July 2018
Helpful?
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Questions & Answers
Ask a question
Jerome M
8 March 2018|
Answer
Response from cowgirl49 | Reviewed this property |
They gave their own beach and a shuttle to take you there and back and anywhere on the property you want to go!! They have a fantastic infinity pool.!
0
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Travel_Bug_Teri
9 February 2017|
Answer
Response from Condovac L | Property representative |
hello, all of our units are good equipped, but dont have a ovens, but have stove, micro wave & toaster. if there is something else that can we do for you please let us know.
0
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Google Translation
Stephen F
30 December 2016|
Answer
Response from Rlath82 | Reviewed this property |
1. Yes there are several places to snorkel. If you take a boat trip for about $25 or $30 per person they will take you to a very secluded reef with lots of sea life. We saw a school of eel there Awesome! 2. Yes you can... More
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Frequently Asked Questions about Condovac La Costa

  • Condovac La Costa is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 3.5
    • Service: 3.5
    • Value: 3.5
    • Atmosphere: 4.5