+81 6-6636-0039+ Add websiteImprove this listing
Hours
Sun
7:00 AM - 10:00 AM11:00 AM - 12:00 AM
Mon
7:00 AM - 10:00 AM11:00 AM - 12:00 AM
Tue
7:00 AM - 10:00 AM11:00 AM - 12:00 AM
Wed
7:00 AM - 10:00 AM11:00 AM - 12:00 AM
Thu
7:00 AM - 10:00 AM11:00 AM - 12:00 AM
Fri
7:00 AM - 10:00 AM11:00 AM - 12:00 AM
Sat
7:00 AM - 10:00 AM11:00 AM - 12:00 AM
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Details
Someone from this business manages this listing.
Learn More
CUISINES
Spanish
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Reservations, Seating, Wheelchair Accessible, Accepts Credit Cards, Table Service
Can a vegetarian person get a good meal at this restaurant?
Details
CUISINES
Spanish
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Reservations, Seating, Wheelchair Accessible, Accepts Credit Cards, Table Service
Contribute
4.5
45 reviews
Excellent
29
Very good
10
Average
2
Poor
0
Terrible
4
ruel c
1 contribution
Dec 2019 • none
been eating here twice the foods are great, well prepared and their staff are so kind.
many restaurant offers tasty food but this restaurant is different you can feel the essence of their passion if you are a food lover. Thanks for the food.
Written April 5, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meliena
6 contributions
Feb 2020 • none
Passing here with friends, looking at the place is very comfortable so we come to try and its not bad! my friend like it very much. We're very satisfied with the meal. recommended!
Written April 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stacey
1 contribution
Mar 2019 • business
Limited selection but food here is of high quality. I like the quality of the meat . Dessert selection is nice and delicious The staff is so polite and ambiance is good. I would definitely recommend this to my friends.
Written March 21, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vanessa
2 contributions
Feb 2019 • friends
This place has variety of delicious foods. We stop and eat breakfast here together with my friends and we like it. The food is well prepared. The staff also is so pleasant. Keep it Up.
Written March 20, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HandsomeXO
Hong Kong13073 contributions
Mar 2018 • family
Residents at Fraser Residence are entitled to enjoy complimentary breakfast at Massa. The restaurant has bad ventilation and smells like stale bacon, oil, and cigarette! Dining tables are sticky. Servers are not friendly at all and are quite inefficient. The semi-buffet breakfast includes a main course of scrambled/sunny-side-up egg with ham, bacon, sausage, broccoli and carrot, plus self-serve salad, bread, yogurt and selective drinks. The food is mediocre at best and is hard to recommend others to even try for free.
Written February 27, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ayda_Sulianti
Surabaya1019 contributions
Jan 2019 • family
I did not know this is a drinking place.
We order lunch at 5pm now. They allow us to order food only without drinks. Even they try to get the warm rice although not in the menu. As we dont know exactly what they mean by friend potato, the waitress draw it, so we'r can u imagine how it will be. Very friendly lady. And they come back ri us bringing complimentary waters, although we dont ask.
Thank you so much for the kind service.
As we haven't booked the non smoking sitting, they are full.
But we just book the tables for tonight. We want the food again tonight...yummy
Written January 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lisa WLG
Wellington2939 contributions
Sep 2018 • business
The breakfast buffet is pretty basic. Scrambled or fried eggs, bread, yoghurt and cornflakes. Very basic.
The man who works the breakfast shift is very friendly and nice and the atmosphere is relaxing. Not a great option for breakfast with variety.
Written September 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sygtravels
Singapore92 contributions
May 2018 • family
So. First of all, this is a smoker-friendly restaurant, so it was no surprise that the people next to me were enjoying their e-cigarettes. I could not stand the smell.
Next, the waiters were quite friendly, but when we asked for water, they said they didn't have water, then he pointed to the soft drinks, seemingly implying that they were free. But we had to pay for them. (we couldn't speak Japanese and he was not fluent in English). However, when we paid, we saw tables with lemon-water. So that was not too satisfying.
The food was decent, not fantastic, but not terrible. The portions were reasonable, if only a bit small. But what irked us the most was the wait. Ordering a paella and 2 servings of chicken thigh, it was absolutely shocking that we had to wait for almost 40 minutes! The sky had changed colour (evening to night) by the time we had finished.
They also did not give us plates for the paella! Wonderful service!!!!
Never going back again. Don't recommend this place as all.
Written June 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KapalApi
Singapore20 contributions
Jan 2018 • couples
We only intent to have our supper and ordered Paella. They said politely that we must order drinks if we want to stay.
The Paella was runny, it was drowned in sauce , but tasted pretty ok. The Sangria that we ordered were very sweet and tasted more like orange juice.
Written January 18, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sakura_fujin
126 contributions
Sep 2016 • family
Had breakfast here every day for 6 days and it was superb! Staff is friendly and accommodating. 3 thumbs up!
Written March 10, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Roy T
5 contributions
Aug 2016 • business
I've a fair amount of experience with Massa. My sister and her family stayed at Fraser Residence for two weeks, I've had lunch there a few times and my company held parties there twice - two years ago and tonight. My family also enjoyed their stay in a Fraser suite in Singapore a few years ago.
I don't think I can recommend them ever again. The staff don't seem adequately prepared to handle large groups and are quite unresponsive to some requests. We had a party of over 50 people there tonight and I was quite embarrassed (because we had quite a few guests) by Massa's staff's request that we exit the premises completely so they could clean up everything and that our guest could not order more beverages, for cash-on-delivery. I can understand if they have other reservations right after us but the staff lacked common sense and a basic understanding of customer service while handling things. Then afterwards, once we were placed in our partition off portion of the restaurant, we were told that it would be a joint bill or 'nomihoudai' for 90 minutes for everyone, which after a little scrambling, we managed to sort out (split tables). It's not a question of whether we understood Japanese (though being attached to Fraser Residence, they ought to have been better prepared) - we understood 100% and were able to communicate perfectly because we had native speakers of Japanese on staff and I also happened to understand everything being said too.
I've been to this place at other times and things have been fine, but tonight has completely soured my feeling about this venue. Lots of little things about the service simply appeared inadequate, though the food was good and the physical environment of the restaurant itself was ok.
This is not a place to have any sort of party or larger gathering of more than a handful of people. The staff are not customer-oriented enough and do not anticipate or respond well to basic customers requests. If you're by yourself or with one or two other people it might be ok - otherwise I'd advise against having any large gathering of people at Massa.
Written August 20, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Showing results 1-11 of 11
Related Stories
Best moderately priced restaurants
See all
Best nearby
We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location.
Best nearby hotels
See all Best nearby restaurants
See all Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing