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Secret Garden

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Ratings and reviews

Certificate of Excellence2015 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Location and contact

About
Opened from Jan 18th 2009, we were serving authentic Vietnamese foods with a large drink-menu of 78 wine names from 17 countries and 36 selected international cocktails. We also operate daily cooking course with capacity of under 8 participants per class. A venue of fine dining place, tranquil privacy in an atmosphere of greenery and live music performed by the best classic guitarist in town. For further information, please find us on internet. The access can be found easily in one of three alleys next to 69 Phan Chu Trinh.St, or 56 Le Loi.St, or 130 Tran Phu.St. Please donot mistake ours with the mimic restaurant nearby us, which was recently opened with very similar name. We are isolated Secret
PRICE RANGE
US$26
Meals
Lunch, Dinner, Brunch, Late Night, Drinks
CUISINES
Vietnamese, Contemporary
FEATURES
Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Wine and Beer, Digital Payments, Accepts Credit Cards
Reviews (1,868)
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1,465 results
Traveler rating
943
314
128
56
24
Traveler type
Time of year
LanguageEnglish
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943
314
128
56
24
Show reviews that mention
All reviews beef calamari crab salad spring rolls pancakes rice water features classical guitar beautiful garden setting lane way le loi street the hustle and bustle cooking class cooking school old town vietnamese food
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1 - 10 of 1,465 reviews
Reviewed 2 days ago via mobile

This place is bit off the road in the old city , but well worth the walk. The food was amazing. The service perfect and the setting very lovely. The chicken rice and pork noodles were outstanding.More

Date of visit: February 2019
Thank J1838CPlouisem
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded yesterday

Dear our esteemed guest, Thank you so much for your kind word. We are so much happier to know that you like the specialities of Hoi An. The Chicken rice (Cơm gà) and the Pork noodles (Cao lầu) are our local food icons which can...More

Reviewed 2 days ago

Just awful....keep walking on by! Service was poor and the food was not appetising at all. There are so many better restaurants in Hoi An to choose from than walking down a dark alley.More

Date of visit: February 2019
Thank rjebahb
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded yesterday

Dear Allan, First of all, we would like to say that we are so sorry for your disappointment. We saw you have just subcribed TripAdvisor on this February 2019 with very few reviews posted. All of four are about Hoi An, either extremely excellent to...More

Reviewed 4 days ago

Excellent food and service, but the best is the Vibe and the atmosphere in the place, the design is stunning with a extreme care on the details to give the ambiance and charming of Hoi AnMore

Date of visit: February 2019
Thank julioperezestevez
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 3 days ago

Dear Mr.Julio, Thank you so much for your kind review. The restaurant, which was built on the base of the old chapel of our family, actually was very simple at the beginning. During ten years, we improved it a lot by learning from many guests'...More

Reviewed 4 days ago

Fantastic Restaurant the food is great and the staff are very attentive, all the food that our group had was very tasty and authentic.More

Date of visit: February 2019
Thank Suwatchara
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 4 days ago

Dear Mr.SUWATCHARA, We are so happy to have your kind review. Very seldom we have had guests from Thailand thus hoping your support would help us to be more popular in Thai community. We all love to travel Thailand, we would die for Thai food....More

Reviewed 4 days ago

We had a lovely experience at the Secret Garden, the food and service were excellent, and the atmosphere was very relaxed and enjoyable.More

Date of visit: February 2019
Thank john O
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 4 days ago

Dear Mr.John, We are so happy to know that you were pleased with Secret Garden. Thank you so much for your kind words. We are trying our best to improve the service as well as the food quality. Eager to please you for more. All...More

Reviewed 1 week ago via mobile

In all honesty we got lost and followed some Germans into the Secret Garden and we were so glad we did! The food was amazing, the staff were attentive and the atmosphere was lovely. We were two people and between us ordered the fresh spring...More

Date of visit: February 2019
Thank Lisa d
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 1 week ago

Dear Ms.LISA, The review is also a big tip for us, Ms.Lisa. Thank you so much for your kindness. We are so happy to please you and look forward to seeing you again in a near future. All the best for you and family, Kind...More

Reviewed 1 week ago via mobile

Just spent the last 3 minutes of my life answering questions that the people of Vietnam would never consider relevant! No options other than yes, no, unsure!!! It’s a restaurant off the street in a beautiful garden setting with lovely staff who would do anything...More

Date of visit: February 2019
1  Thank TheCarpetman
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 1 week ago

Dear Mr.Thecarpetman, We are so sorry about this belated response. Thank you so much for your kind review. We are so happy to please you. Very much looking forward to serving you again in a near future. All the best wishes for you and your...More

Reviewed 2 weeks ago via mobile

This was an amazing day, I would advise doing this at the start of your trip unlike us we done it on the last day. Xu was so helpful she is a gem, was very patient with us going around the market and answering all...More

Date of visit: January 2019
Thank PhilE323
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 2 weeks ago

Dear our esteemed guests, Thank you so much for your kind word. We, especially Ms.XU, are so happy to know that you were pleased with the class. Yes, that's all about our concept as we always try to create an atmosphere of family. The participants...More

Reviewed 2 weeks ago

Our group of 4 ate here the last week of January on the recommendation of a fellow Canadian traveler. This somewhat upscale ( compared to the usual fare) restaurant is located about 150 meters down an alley that runs off of one of Hoi an's...More

Date of visit: January 2019
Thank dstrash
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 2 weeks ago

Dear our esteemed guests, Thank you so much for your kind review. It's more than a big gift that makes us feel the good lucks coming for our Lunar New Year. We are so glad to serve you and wish to have another chance of...More

Reviewed 2 weeks ago via mobile

We fancied something a bit more “up market” from what we had been eating whilst travelling. Our hotel Gem Riverside recommended this restaurant. Whilst sitting down I thought I’d read the negative reviews for a bit of entertainment and found the restaurant managers responses hilarious....More

Date of visit: February 2019
Thank adamfurniss
Secret_Garden_Hoian, Owner at Secret Garden, responded to this reviewResponded 2 weeks ago

Dear Mr.ADAM, You indeed impressed us a lot by giving a generous and very detailed feedback about your dinner. Thank you so much, Mr.ADAM. It's much more than a help, it's absolutely an important contribution for our improvement. Yes, we do agree with you about...More

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Questions & Answers
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Jim c
14 December 2017|
Answer
Response from Secret_Garden_Hoian | Property representative |
Dear Jim, Thank you so much for your request. An e.mail with proper information that you might need was sent to your mail box. For any further requirement, would you please feel free to tell us at your best convenience. We... More
0
Votes
ChrisO760
I read your response to my review. I find it sarcastic and rude, and I am shocked to see that a business can speak to it's customers in this way. The response seems to imply that this is not the first time I have visited and reviewed the restaurant; "you again Chris". I assure you that I and my "little Vietnamese girlfriend' have never been to your restaurant before. (We live in the south of Vietnam.) We stumbled on your restaurant by accident. The prices I am comparing are those which I am used to paying, and the opinion about the taste of the prawns was that of my girlfriend. Although I will now definitely tell people not to come to your restaurant, I want to know why you think it is appropriate to send a rude and sarcastic response to a customer who gave a truthful and objective opinion about your establishment.
30 October 2017|
AnswerShow all 4 answers
Response from Secret_Garden_Hoian | Property representative |
First of all, we would like to give one more time our deep gratitude to Helen T who gave a very kind review for us. From the beginning, we totally understood that you were very amiable by trying to find the best words to... More
0
Votes
LSY-R
28 September 2017|
Answer
Response from Secret_Garden_Hoian | Property representative |
Dear LSY-R, Thanks so much for your response. I'm Uy TRAN, the owner of Secret Garden. I will make a double-check to my staffs who were in charge of taking care of your table in Sep 23rd 2017. I always recommend them to beg... More
0
Votes
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