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RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Italian, American, Seafood
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Dinner
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Reviews (427)
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LanguageEnglish
Traveler rating
197
106
58
30
35
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All reviews prime rib escargot salad bread surf and turf seafood shrimp alfredo sauce rice alex bay great dinner outdoor bar olive oil service was excellent wait staff appetizers servers
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Reviewed September 2, 2023 via mobile

We dined with a large group, and thoroughly enjoyed the food, service, and family friendly atmosphere. I especially enjoyed the Chicken Francesca.

Date of visit: July 2023
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Reviewed August 3, 2023

Had NY strip steak with a baked potato. DO not go anywhere else in the 1000 Islands for steak and potatoes. Great atmosphere. Great service. Steak was out of this world. Baked potato was huge and seasoned very well.

Date of visit: August 2023
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Reviewed July 15, 2023

Before heading to this area we booked a reservation here for our first night in town. The photos looked promising and for the menu selection and pricing, we assumed it would be a fine dining experience. It was a holiday weekend and the bar, restaurant,...outdoor seating were at max capacity. So we felt lucky to have made that reservation. And that's where the luck ended. We sat inside, the table was nicely set but there was this underlying feeling of this is not up to par with fine dining. We ordered drinks. The waiter didn't know what a lemon drop was and wasn't sure the bartender would know how to make it. He was right. Then out came the bread. Nice touch but it was covered in oil. Not butter, oil. We ordered steak, with the Filet Mignon at $42.99. Menu stated it came with asparagus. What's the plural for asparagus? Because maybe I misunderstood thinking it would be more than 1 piece. How was the plate presented? With a sad piece of steak, a lonely piece of asparagus and a mound of mashed potatoes dumped on the plate. Honestly, at least try to make the plate presentable. It was a foreboding of our long weekend to come. If this is the best that Alex Bay has to offer in the way of a steak house, stop with the white table clothes and just be a non-fancy steak joint. Diners will appreciate the honesty. Going back? Nope.More

Date of visit: September 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 15, 2023

I ordered the Shrimp over angel hair. The pasta was boiled and slapped in the dish. The shrimp was overcooked. and the mushroom/sundried tomatoes was scooped on the pasta. TASTELESS. Not worth the cost.

Date of visit: July 2023
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Reviewed July 12, 2023 via mobile

It’s been more than 30 years since I ate here, and I didn’t know what to expect, even with the good reviews here on TripAdvisor. I had heard from friends that it was not as good as it was back in the day. Those friends...we’re off the Mark. A friend and I had a delightful dinner, which was a plus all the way. The servers were wonderful, attentive, but not overbearing and understanding that these two old friends have not seen each other in a long time and were taking our time to order. My friends, salmon came out perfectly. So did my prime rib. Tender, tasty. Also huge! Far from disappointed, I am thrilled to see that this thousand islands landmark is alive and well!More

Date of visit: July 2023
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Reviewed June 30, 2023

Had excellent dinners and better service!! Great place offers casual, fun and elegant dining options, huge place right in town. Highly recommend

Date of visit: June 2023
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Reviewed June 26, 2023 via mobile

Superlative dining in an old school traditional style. The food was well prepared and the service was cordial and attentive. The best of the best in A-Bay.

Date of visit: June 2023
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Reviewed June 4, 2023 via mobile

This place was recommended by Eric from Captain Thomas Resort . What a grand slam! Hot buttery garlic bread was dropped shortly after we arrived. The appetizers came out within 10 minutes and the staff was very attentive to us. Constantly filled our drinks and...checking in with us. Amazing steak and seafood here.More

Date of visit: June 2023
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Reviewed October 29, 2022 via mobile

Didn’t even make it there, the customer service was so terrible. I tried calling all week to make a reservation for my husband and I (it’s our anniversary and wknd getaway before I give birth) for tonight, I couldn’t get ahold of anyone all week....A man finally answers the phone today and doesn’t even identify the restaurant, just says “yeah, hello”… I ask if this is Cavallario’s and there’s no response that I can hear (turns out he could hear me but I couldn’t hear him- I had a bad connection with my phone) so I had to call back a couple times. When I finally was able to hear him, I ask again if this is Cavallario’s and he says “yeah, for the third time” with attitude. The absolute worst and rudest customer service I’ve ever encountered before even stepping foot inside an establishment. My husband and I were looking forward to going there tonight but now we refuse to give even $1 to this place. I know the restaurant will be just fine without our business but that’s no way to treat a potential customer and they lost our business and our friends too. I’ve never written a review before bc it’s always seemed a little Karen like to me, maybe it’s pregnancy hormones, but this guy was a total jerk.More

Date of visit: October 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
George R, Owner at Cavallario's Steak and Seafood House, responded to this reviewResponded October 31, 2022

I am so incredibly sorry. I thought it was a spam call since we have gotten so many in the last month that we’ve been closed. Phones are forwarded to my cell phone during the day and I don’t know if it’s a number calling...More

Reviewed October 6, 2022 via mobile

We have come here for 40+ yrs when in Alex Bay on vacation. This latest version is wonderful. Great food, great atmosphere, and awesome staff.

Date of visit: October 2022
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Reviewed September 18, 2022 via mobile

Every plate set on the table was immediately swarmed by houseflies and fruit flies. Dining room appeared and smelled clean. Staff simply responded that they get a lot of them, that they cannot spray the dining area and walked off. I returned my fly covered...salad and staff said that flies apparently liked the dressing. Asked if I wanted another salad with a different dressing. Kitchen must be so disgusting!More

Date of visit: September 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 8, 2022

We made reservations during Pirate's Weekend and were beyond excited to try the food. We arrived on time and were promptly seated; however, throughout the night the service was increasingly lagging and forgetful (with drinks, and orders.) This wasn't initially a problem until we all...received rice side dishes that we didn't order because they had run out of potatoes... and not told us at all. When we inquired about other sides, we were told some were out for the night, and it wasn't until one of our guest's orders came incorrect that we finally decided to ask for management. Instead of taking responsibility or even showing respect to a paying customer, I was met with an extremely aggressive chef with an attitude, who raised his voice to me, and alluded that we only wanted money off the bill. He also alluded that we wanted split checks, which we never said. I paid the bill in full. He took no responsibility until multiple people started speaking up at the table and even when he did, we were met with backhanded apologies and excuses. I felt extremely uncomfortable and wanted to leave immediately. In all, the food was ok, not with the price, and definitely not worth having extremely dry rice as a side option. The bread is top-tier, though. I would go anywhere else than here when in Alexandria Bay.More

Date of visit: August 2022
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 7, 2022

We wanted to make this day special (50th Anniversary) with a wonderful meal. It was a first class experience. We received a complimentary bottle of champagne and dessert from the owner. The food, prime rib and filet mignon were perfectly cooked. So glad we decided...on Cavallarios and will definetely go back again.More

Date of visit: September 2022
Helpful?
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Reviewed September 5, 2022

Celebrating my birthday and landed here. Fun atmosphere. Amazing service! Seriously, very attentive in a positive way. The food was really good. Calamari and lobster shooters to start. Soooo good! House salad, awesome. Bread warm and good. Margaritas great! We got seafood pasta with alfredo...sauce and seafood with butter and garlic. Perfect! Dessert (my bday so must eat cake) hubby had key lime pie. I had lava cake. My lava cake was steaming!! So good. There was a guitar player who was very entertaining outside (where we ate). Love it. Recommend it.More

Date of visit: September 2022
Helpful?
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Reviewed August 31, 2022

Reservations made three weeks in advance. Got there a little early and thought we could have a drink at the outside bar. The Music was so loud I couldnt hear my wife and we were at the bar. Dinner was horrible. Servers were nice but...literally only one special? One .. Really? My $36 dollar ribeye had a three inch white vain in it and was tough. Our table next to a pole that had a four inch gob of dried ketchup or cocktail sauce running down it and it was there for a long time. Gross! Bathroom lights half were not even on... probably cause that was gross also. Been there many times before and all was awesome. Something clearly has changed at this place. Never again.More

Date of visit: August 2022
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
Ask a question
Passenger03287224477
August 5, 2022|
AnswerShow all 2 answers
Response from GeorgeR2892 | Property representative |
River casual
0
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bcanfora
December 22, 2017|
Answer
Response from A6396LIjonathant | Reviewed this property |
I would hesitate to eat out with anyone with nut allergies that severe. Even if it's not in the dish sometimes it can be in the kitchen and that could be enough. Call them and ask but I wouldn't take the chance.
0
Votes
rideauriver01
June 23, 2017|
Answer
Response from GreatSweens | Reviewed this property |
If I recall correctly, usually it's Columbus Day weekend in October... may want to call to double check...
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Cavallario's Steak and Seafood House, Alexandria Bay - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Cavallario's Steak and Seafood House

Yes, Cavallario's Steak and Seafood House offers takeout services.

Cavallario's Steak and Seafood House is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5