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Palm Court - CLOSED

Umm Suqeim 3 Jumeirah Beach Hotel, Jumeirah Beach Road Umm Suqeim Rd | Jumeirah Hotel, Dubai, United Arab Emirates
+971 4 406 8999
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Overview
  • Excellent27%
  • Very good35%
  • Average16%
  • Poor22%
  • Terrible0%
Feb 26, 2018
“Picnic afternoon tea!”
Sep 17, 2017
“Delicious food and great service.”
Restaurant Hours Closed
CUISINES
British
PRICE
₱₱ - ₱₱₱
RATINGS
Food
Service
Value
Atmosphere
LOCATION
Umm Suqeim 3 Jumeirah Beach Hotel, Jumeirah Beach Road Umm Suqeim Rd | Jumeirah Hotel, Dubai, United Arab Emirates
All Details
Reviews (36)
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1 - 10 of 30 reviews

Reviewed 26 February 2018 via mobile

Incredible afternoon tea for two! Fast and helpful service especially from Zin would helped us with the menu and provided us with lovely personal service! Would 100% recommend!More

Thank hannahtwed1
Alina N, Manager at Palm Court, responded to this reviewResponded 19 March 2018

Dear Hanna, Thank you for taking the time to post a review regarding your recent visit to Palm Court. Your invaluable feedback is important to ensure that we continually deliver the service Jumeirah Beach Hotel is renowned for and exceed your expectations for future visits....More

Reviewed 17 September 2017

I ate most days at some time in this area of the hotel. Their desserts called me back time after time. All of the staff were welcoming and wonderful but I have to give a special mention to a beautiful young lady called Naomi who...More

Thank waterwidowcaroline
Management response:Responded 29 September 2017

Dear Ms. Caroline, Thank you for sharing your experience during your recent visit to Palm Court lobby lounge. We are pleased to hear that the one of the member team was able to make your visit memorable. At Jumeirah we are committed to turning moments...More

Reviewed 27 May 2017

After Dinner we wanted to relax and have a Shisha at the Palm Court. This was a mistake... The Shisha was not tasty at all, we always had call the Shisha guy to get new Charcoal and at the end they charged 150 AED per...More

Thank INGA P
Management response:Responded 28 May 2017

Dear INGA P, I have noted your comment regarding your shisha experience at Palm Court. Please accept my sincere apologies for the inconvenience and disappointment caused on this occasion. The mentioned points in your survey has been discussed and taking to consideration. Once again, we...More

Reviewed 21 May 2017 via mobile

We booked a table for 10 people for the traditional afternoon tea on Tuesday. We were told when I made the booking that the maximum number of entertainer vouchers I can use per booking will be 4 so in order to use 5 vouchers I...More

Thank Wendy1997
Management response:Responded 6 June 2017

Dear Wendy, Thank you for sharing your experience during your recent visit to Palm Court lobby lounge. We are pleased to hear that the one of the member team was able to make your visit memorable. At Jumeirah we are committed to turning moments into...More

Reviewed 16 May 2017 via mobile

This place is excellent on the ground floor and we love They coffee tea cakes and fresh fruit fantastic place to relax and watch byMore

Thank kazi95
Management response:Responded 20 May 2017

Dear Kazi, Thank you for posting your review. It was a pleasure to read from your review that you had enjoyed your overall dining experience at Palm Court Lobby Lounge. We are glad to hear that you liked the variety of cakes, we have on...More

Reviewed 2 April 2017 via mobile

I took a visitor for afternoon tea here on the terrace with a view of the Burj Al Arab. A lovely meal with 4 sandwich rolls, 3 scones with jam and cream and 5 desserts each, a large spread! What really made the experience though...More

2  Thank Niamh_S
Management response:Responded 8 April 2017

Dear Mrs. Niamh, Thank you for sharing your experience during your recent visit to Palm Court lobby lounge. We are pleased to hear that the one of the member team was able to make your visit memorable. At Jumeirah we are committed to turning moments...More

Reviewed 31 March 2017 via mobile

We did a walk in afternoon tea. Plenary of space. We opted for the classic tea which was a glass of prosecco or mocktail, finger sandwiches, scones and pastries. One pot of tea or coffee. It wasn't the best Dubai tea. We weren't asked about...More

Thank Teresa P
Management response:Responded 3 April 2017

Dear Ms. Teresa, Thank you for taking the time to post a review regarding your recent visit to Palm Court Lobby Lounge. Your invaluable feedback is important to ensure that we continually deliver the service Jumeirah Beach Hotel is renowned for and exceed your expectations...More

Reviewed 30 December 2016 via mobile

If you're used to high end afternoon tea you'll find the traditional afternoon tea at Palm Court really disappointing. The selection of sandwiches was really poor - not sure why they only offer non veg sandwiches - we had tuna and cucumber which was overloaded...More

Thank SafiyyaLewis
Management response:Responded 23 January 2017

Dear Mr. Lewis Thank you for taking the time to inform us about your recent experience at Jumeirah Beach Hotel, Palm Court Lobby Lounge. We are disappointed to hear that you haven’t enjoyed the selection of sandwiches at Palm Court, we will definitely share your...More

Reviewed 28 October 2016

Dubai is called the 'city of gold' and the gold afternoon tea at this lobby lounge validates that statement. There are two other options for afternoon tea, but I can't make comparisons because I have only tried this one. I opted for the non-alcoholic package...More

Thank NainaShahani
Management response:Responded 26 January 2017

Dear Ms. Naina, Thank you for taking the time to post a review regarding your visit to Palm Court Lobby Lounge. Your invaluable feedback is important to ensure that we continually deliver the service Jumeirah Beach Hotel is renowned for and exceed your expectations for...More

Reviewed 14 October 2016 via mobile

This the best lounge for afternoon tea in Dubai. The atmosphere is very relaxing and comfortable. Servicing team are very polite and friendly. This lounge is still my favourite and best lounge in JBHMore

1  Thank noor m
Management response:Responded 26 January 2017

Dear Ms. Noor, Thank you for taking the time to post a review regarding your visit to Palm Court Lobby Lounge. Your invaluable feedback is important to ensure that we continually deliver the service Jumeirah Beach Hotel is renowned for and exceed your expectations for...More

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Restaurant Details

Cuisine
Good for
Families with children
Location and Contact Information
  • Address: Umm Suqeim 3 Jumeirah Beach Hotel, Jumeirah Beach Road Umm Suqeim Rd | Jumeirah Hotel, Dubai, United Arab Emirates
  • Location: Middle East  >  United Arab Emirates  >  Emirate of Dubai  >  Dubai
  • Phone Number: +971 4 406 8999
Description
**Outlet name is temporarily closed as part of Jumeirah Beach Hotel refurbishment, which will bring a new, modern and fresh look to the restaurant. Works are scheduled to finish by October 2018**
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